QypeBiz: Qype for Business Owners
Welcome to the QypeBiz group. Here, you can find answers to all your questions about Qype and your business listing. First, please read through the threads below to see if you can find the info you’re after. If not, why not read through our FAQ or visit the Support section of our blog, where you’ll find ‘how-to’ videos and articles to help you get the most out of Qype.
What to do about a derogatory comment about my business?
started by Business_Help (13 October 2011)
13 October 2011
Whilst we welcome both positive and negative reviews on Qype, we have terms and conditions in place to prevent offensive content and things can be removed from our site if they are against these terms and conditions.
If you see any reviews, comments or photographs that you think are inappropriate or slanderous, please click the ‘offensive content?’ button. Our team will get back to you as soon as possible.
More information on negative reviews can also be found here.
You have received a negative review that’s not against our terms and conditions but you’re not sure how to deal with it? Find out here how it can be a blessing in disguise in this article from Brand Republic and learn how to turn a negative review into a positive customer experience here.
Business_Help edited this post 13 October 2011