Great Customer Service
We're sharing here a few examples of businesses who either turned a negative review into a positive one or who simply interact with their customers regularly!
Most businesses understand the importance of managing their online reputation but it's also a bit scary out there. What do I do if someone writes a bad review? How do I control what's being said about my business online?...
We'll always encourage businesses to take control, comment back and apply their offline customer service to their online world for negative or positive feedback (it's always great to see a business owner thanking you for your review!). Take a look!
Part of the group QypeBiz: Qype for Business Owners
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4 Abberton, 64 Prospect Road, London IG8 7NE
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3 Great Titchfield Street, Fitzrovia, London W1W 8AX
020 7436 0111
20 April 2013
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