Heleana's Qype reviews
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1 Market Street, London E1 6AA
Heleana
wrote on 30 June 2009
I’m in two minds about this particular store. Yeah I understand that it’s a reliable staple shop for things that it can be hard to find elsewhere like gel padded gloves, mountain bike wear etc; and many of the staff did go out of their way to help me make a purchase. Which I suppose is the point - I made an impulse buy; a Mongoose Sabrosa which is probaly the crappest bike known to existence and I’m fighting back the resentment that they kept quiet about their 'test ride’ policy until it was too late (i.e: they are supposed to offer you one, because if you buy a bike you can’t return it the next day on the grounds that it doesn’t work for you at all) and I bought the lilting, heavy creaking disaster on wheels.
I’m sure that someone else would have loved it, espeically if you like hybrids, but after being on a zippy narrow racing frame for a year slowing down seems somewhat agonising.
They also keep running out of stuff; from gloves, to bags, to pannier racks, on what seems to be a bit too much of a regular basis. Evans - I want to like you but it’s hard right now! It took them a good few weeks before they could explain why they didn’t have my power grips, made all the more frustrating by the fact that they are the cheapest place where you can buy that item. My experience of this shop seems to be this: attentive service, tinged with disappointment. The road to hell was indeed paved with good intentions.