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I'm KATELIN from London. I've been Qyping since 06-05-2012

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KATELIN's Qype profile

Llongueras - Soho

30 Great Windmill Street, London W1D 7LW

07-05-2012 (updated on 08-05-2012)

It was my first ever  GROUPON hair-cut..  I hope  my review will help prevent someone from  experiencing the ongoing trauma I’m now enduring. 

 

 I ALWAYS WANT to think the BEST of a situation!  Does  ANYONE  EVER look for a bad haircut ? 

 Human frailty is a given part of daily lives & forgiven as far as possible –   but business takes money for service, so I expect courtesy on the telephone and in person-  not to be barked at or  patronised by the receptionist.    
 - The stylist, seemed  a lovely man,  as a  pal, –  BUT as a hairdresser??!  NO! 
He left  shampoo bubbles on my hair, ears  &  neck. THAT sloppy unprofessional treatment SHOULD have  been my cue to leave. 
 (Detergent itches if not washed off  & too many stylists seem unable to comprehend  the instructions on the product. ‘’RINSE until water  runs clear’‘)
I WISH I’d just left!! IF ONLY.
But for ONCE,  I was just  NOT in the mood to defend myself as I WAS HALF ASLEEP &  had gone to the appointment  to relax….., So I just let the bubbles dry,  as an  ordinary, sheep-like, typical uncomplaining customer would…. Sigh!.  (MISTAKE to be tired in a salon!)
  
On arrival my hair was in it’s  natural wavy state, –  I explained I never use blow-dryers or straighteners nowadays as it effects the condition.  
It’s NOT VERY curly hair  -  just WAVY in a  Marilyn Monroe way,-

 so it’s VERY EASY to cut in a straight line when only wet & combed flat, .  

However, the stylist  wanted to use straighteners & blow-dryers throughout the cut.  -  &  as I’m an artist myself   I allowed him creative expression  —  IF it helped him cut a better precision line at the back,  I didn’t mind a ONE-OFF change,.
 I asked  very clearly, 100%  CLEARLY, to PLEASE  ONLY cut the BACK of my hair  &  to LEAVE the FRONT ALONE as I was growing it –  thank you very much.  I could NOT have been more distinct,  polite OR MORE friendly!.   
It’s not as if  I asked  the impossible.  It’s really NOT HARD to LEAVE EXISTING front hair ALONE  &  JUST CUT THE BACK straight.

The stylist  told me to relax….. and so I did…….BIG MISTAKE!!!…..NEVER, EVER  RELAX  with an unknown stylist! 
……Lulled into a false sense of security…..enjoying the coffee….my mind drifted in conversation…..then.. BAM! !! 
 FASTER than a speeding bullet  my front hair, which was below my cheekbones, was suddenly GONE GONE GONE in a snip!!!!!   FAR ABOVE my eyebrows,  literally 2 INCHES above my eyebrows!  

 Think ‘Three Stooges’!  Ironed flat, POKER STRAIGHT!     When naturally dried  it  will stick up like a toilet brush.


Athough it’s not the first time I’ve been utterly violated by a hairdresser, nothing ever prepares me for that sense of  shock & total confused bewilderment…..the inability to compute such a BREACH of TRUST between stylist and client —  
You’re almost  too STUNNED to breath let alone speak, – & WHAT is there left to say?  

The clock CANNOT be turned back!!! 

 ALL you’ve EVER said in that salon has obviously been ignored ANYWAY!  As if you’d been in a parallel dimension for 2hrs, talking to yourself only.   

One CANNOT  BELIEVE that YEARS  of  HAIR growth can be TRASHED  so casually….&  BY A STYLIST !?!   
REELING in SHOCK –  ..you question If you’d missed something….. – But we had an understanding, me & the stylist..?.. Didn’t we?!

It’s abuse, both mentally  &  physically when you are at your most vulnerable.
A  scissor wielding stranger is next to your head  & judging by the result of your hair, they may well be an escaped delusional out-patient
ANOTHER CLUE that  SHOULD have made me RUN, was when a staff member uttered the immortal line to another client – “Hair grows back, ha ha” –  
 A) – It  does NOT  grow back  FOR AGES!    
 B) –  Clients  should not  have to spend ANY time AT ALL in trauma AFTER  PAYING  for a SERVICE  to make their hair look BETTER.  Clients should leave feeling GOOD with the haircut REQUESTED.  & ALL  the hair which they’d ASKED TO KEEP should still be ON THEIR HEAD,  not  on the floor
.
Shampoo residue is easy to wash off later. 
BUT NEVER in my wildest fantasy could I have  foreseen being STUCK for YEARS with the memory of Llongueras due to this MONSTROSITY on my head.   I’M SICK OF SHODDY, arrogant  ‘hairdressers’  who are verging on SADISTIC !   
The BACK of my hair  isn’t even straight!   Botch job &  feels fried by the straighteners   
Years ago I successfully SUED a salon for a LESSER hair crime!  But  right now, I’m moving house and just do NOT have time or energy to do anything but get my hair fixed by someone competent..
                     ————————————————————-
I CANNOT recommend Llongueras Salon if you give  even the tiniest damn about having the  hair-style of  YOUR choice.    You CANNOT prepare for HOW BAD it can get!    
You WILL cry.
                   ==============
 IF ANYONE KNOWS a GOOD, precision  BOB-cut  hairdresser. PLEASE MESSAGE ME. *******  
                                     I WILL NEVER use a GROUPON hair deal again!!! 
Or ANY deal for  face & body treatments   It’s too much of a lottery as to whether staff will be proficient,   & I cannot emotionally or financially afford to play Russian Roulette with my hair & body which I have to see everyday!  
 From now on,  I’ll go by personal referral & by asking people in the street for the name of their stylist


KATELIN Thank you. The nerve of these establishments to take £ for ‘hairdressing’. It’s legalised mugging with a coffee thrown in. At least you KNOW what you’re dealing with in an honest robbery.
Oh well, we live and learn, or TRY hard to learn! :-)