TalesOfACity's Qype profile

I have used Aspect twice but would not recommend them on two counts: price and skills. The first job they did was last year on a double-glazed window. It didn't close and had to be re-adjusted. A year on the window is now showing very similar symptoms. The second time round what really upset me was that upon completing the job it became quite obvious that the job cost them far less in both material and labour than what they had quoted me. When I tried to reason with them over several emails, they showed absolutely no willing to consider my complaint. It left a really bad aftertaste in my mouth that I vastly overpaid for the work they did. If you get a quote make sure that you ask for an itemised quote otherwise they will just try to quote you a sum without bothering to go into what exactly the assumptions are behind it. I am pretty sure they are quite prompt to adjust their bill if they find that they underestimated the work. It should work both ways!