I'm elpini from Gibraltar. I've been Qyping since 04-10-2012
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EAT - Gatwick - North Terminal - London Gatwick
Gatwick Airport North Terminal, After Security, London Gatwick, West Sussex RH6 0NN
04-10-2012
I had a problem with my last visit to EAT at Gatwick North Terminal.
I paid for some goods I bought there on 26/09 before boarding my flight.
I was charged £11.85 which I paid for with my debit card.
Then the female attendant told me that the payment had not gone through because the machine had run out of receipt paper, so I had to pass the debit card again.
I asked her if she was charging me twice for the goods and she definately said no.
On reveiwing my bank statements back home I can now clearly see the payment has been taken twice.
Please pass on my coments to the management team to see if anything can be done.
Thanking you in advance.
Lionel.
elpini@hotmail.com
I paid for some goods I bought there on 26/09 before boarding my flight.
I was charged £11.85 which I paid for with my debit card.
Then the female attendant told me that the payment had not gone through because the machine had run out of receipt paper, so I had to pass the debit card again.
I asked her if she was charging me twice for the goods and she definately said no.
On reveiwing my bank statements back home I can now clearly see the payment has been taken twice.
Please pass on my coments to the management team to see if anything can be done.
Thanking you in advance.
Lionel.
elpini@hotmail.com