funky_monkey's Qype profile

Rang at 5.15 on the saturday night asking if they had any tables free tonight, they said (after a long delay) they could squeeze us in at 7pm. Myself and my wife arrived at 6.50 and were promptly "dragged" to our table the waiter even knocking over a load of knifes, forks and menus on the way. We sat down and that was it, after 25 minutes no one had bothered to ask if we wanted a drink or take our order. I caught the waiters attention who must have been on work experience and made Manuel from Fawlty Towers look professional. He managed to take our drinks order and he said "are you ready to order?" is said "yes" and he went to get his order pad and we never saw him again.  At 7.40 we left our table, paid for our drinks and left the building, with someone behind the counter saying "what is wrong?"
Never have we been made to feel more uncomfortable in our lives, diabolical, slow unprofessional service, staff members who don`t care about customer service or courtesy. There were 3 people sat beside us and they were complaining that the starters they recieived were cold. Would not recommend this place at all.