garryd's Qype profile

The pub itself must be one of the most beautiful in London and has the added benefit of doing Aspall cider on draft. Unfortunately thats where the good stuff ends. 3 of us had a ploughmans recently and it was by far the worst quality I have ever had the misfortune to be served, the bread was stale, cheese rancid, tomatoes and celery tasteless and the portions (thankfully!) miniscule. When we complained we were told the manager would pop over- nothing happened- when we pressed on this the waitress was rude and said it was meant to be like that! I suppose the arrogance and ignorance must come from the top down. Big shame as we would never visit again and hope the rumour that it is on the market is true and that it passes into ownership of people who care about their customers and produce decent food.