I'm getonwithitnow from Edinburgh. I've been Qyping since 28-04-2009
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147-149 Dundee Street, Edinburgh, Scotland EH11 1BP
9 Morningside Drive, Morningside, Edinburgh, Scotland EH10 5LZ
18-20 Grassmarket, Edinburgh, Scotland EH1 2JU
168 Morningside Road, Edinburgh, Scotland EH10 4PU
12-05-2009 (updated on 27-06-2012)
oh dear. How I would love to get my hands on this place! Each and every time I have been in the Merlin I have stood at the bar waiting for a drink while the bar staff stand round the glasswasher and chat. When they finally do decide to serve, it is inevitable that the person next to me (who arrived later) will get served first. They are also well known for what I like to call the ‘Merlin Look’, which describes how each and every table will have empty bottles/glasses/plates on it while the staff, you guessed it, chat around the glasswasher. I continue to pop in every now and then, on the off chance that it has changed, but 3 years down the line and it’s the same old story. Shame…
UPDATE June 2012
Popped in here last night for some food. The service has definitely improved which is a plus but the food has gone massively downhill. I ordered a veggie burger which was served with a rather suspect salad garnish and was cold in the middle. My partner had a chicken thing – the potatoes were microwaved (he could cut slices off them!) and the chicken was really dry and a bit forlorn. It took 3 sachets of HP sauce to eat it, even though there was gravy on the plate too. I did say to the server who cleared our table about the burger (a N. American guy) and he was really good about offerring soft drinks/coffee to make up for it. Speaking of coffee – they have those stupid Illy coffee cups that you can’t hold properly! And I also got charged 2 different prices for the sme size of juice/soda water combination. We’ll be avoiding this place in the future.
131 Dundee Street, Edinburgh, Scotland EH11 1AX
2 Canmore Street, Dunfermline, Scotland KY12 7NT
I was there last night. I had the worst daiquiri I've ever tasted and there seems to be a penchant for serving every martini-style cicktail in a champagne glass. The service was ridiculously slow - we ordered the first round at the bar and it tooks about 15 minutes to prepare (the bar tender kept stopping to chat to his colleagues) annd the second round we ordered at our table and took a full half hour to be delivered. Apparently this isn't an unusual wait for a drink in this place.
That said, the atmosphere was good. I'd not be going back any time soon though.
101-102 Constitution Street, Leith , Edinburgh, Scotland EH6 6AW
We went here for lunch the other day. Service was good – we waited a wee while for food (40 minutes) as the server had sent the wrong order – but otherwise it was grand. Food was lovely – good portion sizes and very tasty. In agreement with the above review it would be good to have some heating in the place – I wore my coat the whole time!
104 Hanover Street, Edinburgh, Scotland EH2 1DR
We stopped in here as we were thinking of eating there (having eaten several times in the rest of the Dogs and this being the one I’d not tried yet). The kitchen is closed between 4 and 5pm. The girl who served us was a bit…vague. Yep, I think that’s a good word. The service wasn’t great at all which was a shame. The ambience of the place is wonderful, lots of mismatched saggy sofas and spindly tables, and if I ran a place like this I’d make sure the coffee was good which, unfortunately, it wasn’t. The modern cups on old-fashioned saucers were a let down, as were the contents which tasted like cheap cafetiere coffee rather than fresh ground espresso. Good coffee isn’t hard to make and if that changed I’d consider going back there.
64 Thistle Street, Edinburgh, Scotland EH2 1EN
My brother was here a few weeks ago and recommended it to me. Thank bro! The food was excellent; we shared some dishes and the waiter didn’t bat an eyelid. The service was inconspicuous unless required which is the way I like it. The ambience was lovely, this is a little gem in Edinburgh and well worth a visit. We’ll definitely go back.
5-11 Leith Street, Edinburgh, Scotland EH1 3AT
21-09-2009 (updated on 21-12-2011)
I’ve passed this place a few times and decided to pop in for lunch today with a friend of mine. There were a few tables in, but after 5 minutes of sitting and being ignored by the girl drinking juice behind the bar I went and asked for menus. The staff were very pleasant, but a futher 10 minutes went past with no-one at our table so I went to the bar to order – at which point I was asked ‘do you want to order here or will I come to your table?’ I opted for the bar.
I went for the macaroni cheese with smoked sausage, which was alright but sadly lacking in smoked sausage (in that it wasn’t there – and I paid £5.95 for a bowl of cheesy pasta). My friend went for the burger which looked pretty good and was cooked to order. We had to wait quite a while for the table to be cleared, then again I had to approach the bar and request the bill.
My friend went to the toilets and said that there were 3 cubicles in darkness due to broken lights and another cubicle that was unusable – and this was in the middle of the day!
I’m not saying this was a bad experience – I’ve had far worse – it was just disappointing. I maintain that if you are going to run table service in a bar, train your staff well and offer good service!
UPDATE I went back here at the weekend and what a difference! Excellent, EXCELLENT, table service provided, good food, the table was cleared quickly after we’d finished, we were offered more drinks/tea and coffee, and the bill payment was easy peasy. It was a really great experience, it’s good to see they’re getting it right! The extra 2 stars on my previous review are a reflection on a much improved experience.