ginariva's Qype profile

Big modern hotel which we were looking forward to visiting, welcomed and given our room without incident I had requested a disabled access bathroom and also been told that the leisure centre was disabled friendly, this turned out not to be the case, no disabled bathroom/shower and when I took my son who has autism and requires help to the pool there was a further problem when we were told there was no disabled changing room or access I had to allow my son to go into the gents changing room despite him not be able to dress shower then redress himself this was very stressful, I was then told that there was no way of my accessing the pool as there were no graduated steps into the pool or any form of lowering equipment well that was bad news but that would have of course been bad if I could have got from the ladies changing room to the pool but alas my rollator frame was too wide to get around the right corners at the pool to he able to get even to the side. So I spent an hour outside sitting worrying about my son who was on his own and wondering if this was 1987 when disabled access was Jon existent. I Asjed to see the duty managed who said he could send me to another gym in Glasgow at their expense I’m Not sure what to say to that, it was like would you like me to just disappear and then we won’t be a problem he didn’t seem overly concerned by his body language and general manner he seemed preoccupied. So all in all I left the next morning having had no shower or swim a big dissapointment I of course filled out a comment card but am still waiting to hear. If you have mobility difficulties and wish to use the leisure centre here don’t bother. Further post after getting back got a call from the manager regarding my comments card, they apologised that as the website clicks into the motivation leisure centres general website it doesn't actually give you individual access problems of the hotel in Glasgow the manager assured me they will be changing this. Also she said that there are disabled access showers in the rooms and I should have been offered one. So it's reassuring that the hotel read these comments cards and take action to try and help which is good for a large company. We were also offered a complimentary overnight stay to try the hotel again to show they can actually welcome and accommodate clients with mobility difficulties.

Lots of parking which is free plenty disabled spaces too many different places to eat and coffee outlets the only problem was not one cash machine was working in the entire building so be careful to take cash as apart from the food outlets no other attractions take cards this can and did cause problems. Loads to do climbing skiing bowling 6D adventure cinema lazer tag and lots of other brilliant stuff it's expensive if you have a few kids in row mind but it was a great place to visit

Cannot thank the staff enough at lazer planet in Clydebank especially AIDEN who made my son Stevie's day by playing a game of lazer tag as there were no other customers in at the time my son is 22 and has autism with no speech at all and yet this guy made a brilliant effort to make stevies visit a great success we had driven through from Edinburgh in a snow storm to get there and were really warmly welcomed. I can't thank them enough a bunch of really nice staff and a great place to take the kids (and bigger kids) once again thanks especially to AIDEN for going the extra mile for my son - oh brilliant value for money too with affordable prices

Really feel let down today taking back an iphone 5 cover I bought here about 6-7 weeks ago the magnet which holds the clip part had slipped and it wouldn't close the cost of the cover was £9.99 and I thought as I have been shopping here as avoid customer for years it wouldn't be a problem for him to fix or replace, oh was I wrong about this. This store has been bought over by people who refuse to help out with items which were purchased before they took over I pointed out that he had bought the shop with stock and goodwill which means you honour the previous sales made before you took over but was told no we not going to do anything at all. My family and i have bought many hundreds of pounds worth of pc's and phones and also always went here for repairs as the guy was excellent but I will not be back! For the sake if good customer relations and a stupid cover he has lost a lot of future business

We have used a2b transfers for around 7 years now and have found then prompt, great customer relations, good value for money and very reliable. They are a fantastic company who's drivers are always very friendly allowing extra time for disabled customers and always making sure you are in the right place at the right time, we will continue to use a2b as we make them part of our holiday plans now every time we book.

I have been visiting and donating to the three charity shops on this corner for many years now and often buying a few bits and bobs and it's great to see people donating goods they no longer want or need for these shops to make money but I am afraid today will be the last I ever give or buy from the British heart foundation. It's always been a really cramped shop where you can never get around easily especially as I use a rollator to walk for balance but I often see mums with prams struggling round but it's suppose to be about the floor plan away that aside. Today as I got out to take the donation bag out the car a woman and young guy came out and opened the trade waste bin and proceeded to tip blankets, sheets curtains and pillow cases into it, I said oh my goodness wait I can give them to the Bethany care shelter or fresh start they are needed there is nothing wrong with them, no she said you can't have them they are going in the bin and poured oil over them I said what are you doing she said stopping people stealing out the buckets! I said but why don't you recycle them? We don't recycle, well give them to the homeless shelter, we don't donate! I have never been so angry lovely warm clean blankets nice fresh looking curtains and other bedding in the bin! If people realised that instead of making some money on the donated good or recycling them even or getting some money from the rag man who comes around d dry Friday that this charity shop was stuffing their buckets with them to go and make the landfill problem worse then surely they would think twice, I will never give them another thing or buy from them.

We took our daughter and her partner here for a 3D scan and it was the most wonderful experience ever, we did not know what to expect we had looked at the photos on the website but the reality of it was far better. We opted for the gold package and it was worth every penny, the images were sharp and so clear we got to see our granddaughter at 28 weeks, it was something we will never forget. We came away delighted with 2 DVD's which are made like into a movie type thing with captions and images to keep forever, a CD to enable you to get your own prints done if you want more, a beautiful silver frame for the photo and 5 printed off images which were so clear it was lovely. The staff made us feel very welcome and explained everything to us, we as the grandparents were seated at the back of the couch where my daughter and her partner were allowing her some privacy and us to be comfortable in the lovely sofas, coffees and teas were offered and we felt very happy not just valued as customers but actually it was like more of a welcome from friends. We are considering doing it again in a few weeks as we loved it so much. The sonographer was lovely and so friendly making sure my daughter was comfortable and pointing out all the features of our granddaughters face, eyes nose mouth, her eyelashes etc just amazing. She was sucking her fingers, and winking her eye! I cant recommend Babes in the Womb highly enough you must go and take your friends and family, its a once in a life time experience. Many thanks to Darren and all the staff there.