hdj's Qype profile

On our outward journey arrived at PP and found the reception efficient but after parking and taking our luggage to the pick up point we had to wait in the cold whilst our driver "Bill" chatted to a friend. It was only with the intervention of another staff member that he eventually got up and opened the luggage trailer doors. I (at 72) had to lift our bags in, no help offered, then a rough ride to the Terminal 3 - not a good start.

Our return found the telephone service very good but the pick up rather slow on a cold February morning. The driver being helpful (he loaded the bags) polite and cheery did in some measure make up for the morning chill. He drove carefully and with consideration for his passengers.