joulesNG's Qype profile

I have placed 3 orders with Joules (on line) since March this year. The first order descended into farce as they clearly didn't have the stock to fulfill it. I was promised delivery day after day but in the end they even stopped communicating with me. My second order was recieved ok, although I never received a confirmation email or notice of intended delivery. 

My last order was placed nearly 2 weeks ago and again I did not received any confirmation emails whatsoever. I have just rang customer services only to be told that the order has been cancelled, as they don't have the stock. The irony is that I received a gift voucher as a gesture of goodwill following my intial order calamity and have tried to use the voucher against this latest order fiasco!!

Please, please save yourself the frustration and disappointment of trying to deal with a company that truly lacks care. Avoid ordering from Joules at all costs - shame I can't award no stars in this review.