I'm kazza83 from Edinburgh. I've been Qyping since 12-07-2012
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Rear View Music - Edinburgh
Western Terrace, Edinburgh, Scotland EH12 5QF
17-01-2013
Helen Dean's Hairdressing - Edinburgh
3 Albert Place, Edinburgh, Scotland EH7 5HN
12-07-2012
...then Dani came on the scene! Helen had another customer, so when it came time to rinse my hair, I got Dani. After rinsing my hair, she took me back to the chair and plugged in the hairdryer. I felt a little confused as when booking (with Helen), I was told the deal included a cut, but I assumed she would cut it after drying it. She then proceeded to burn my head, not once, not twice, but three times with the hair dryer. After jerking away from her the 1st 2 times, it was only when I shouted "OWW!!" that I received a sullen "Uhh, sorry" from her. She then scratched my neck with her nails (no apology), leaving me with a lovely 2" long red mark and gouged out pieces on my scalp with her comb. Next, she brought out the straighteners (you can imagine my fear!). As she straightened, and got closer and closer to my face, I instinctively leaned further and further away from her! She kept stopping and yanking my head back to the centre, clearly annoyed and probably wondering why I kept leaning away from her. Then she poked me in the eye!
After the trauma of the drying and straightening, she asked me if I wanted my ends tidied up. I answered "Yes please. If you could take off about 2-3", that would be great". She agreed, then cut about 1cm off my longest layers. I was fuming, but by that point I just wanted out of there. She grumpily tried to sell me the GK Shampoo & Conditioner, which I declined and she got even more nippy. The fact was I was going to buy the £18 a bottle shampoo/conditioner anyway, as I knew from a friend that you needed it to prolong the GK treatment, but I sure as hell wasn't going to buy anything off her! I walked out without leaving a tip and jumped on a bus. On my way home, I stopped at another salon for a dry cut and bought the shampoo/conditioner from them.
To be honest, after I had had my hair cut, it looked really healthy and shiny, so I would recommend the treatment, but after my experience with Dani, I will not be going back to Helen Deans and as my friends have all laughed at my misfortune, I doubt they'll be buying any deals for here either.
helendeans I am so sorry you felt that way about Danni our stylist , all i can do is apologise for this you should never have been made to feel like this , this is not exceptable , i will be dealing with this matter and would like to offer you a good willl geture a free back neck and shoulder massage and a blow dry please call us on 0131 553 1094
20 July 2012
chelsea1000 Mmmmmm is the neck and shoulder massage with Danni by any chance?! I think I would give that a wide berth Kazza83!
Get a grip Helen Deans and discipline your staff or get good ones – Danni’s name has been mentioned more than once and not favourably!
6 September 2012
- Edinburgh 2 reviews
English