I'm keylimepie from Weybridge. I've been Qyping since 11-12-2012
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Sofas & Stuff - Fulham
7 Parsons Green Depot, Parsons Green, London SW6 4HH
11-12-2012
We were originally planning to order our new sofa through another bespoke company that we'd ordered from about 8 years ago. But boy, had their prices gone up! And they really had a "could care less" attitude about us wanting to place another order with them -- even though 8 years ago when we were decorating our new house we bought 3 sofas and two large armchairs from them!
I saw a promotion for Sofas & Stuff in the Times and took a look at their website. I didn't find exactly the style and shape we wanted, but thought it was worth going to the showroom. Initially, I felt the showroom (Parsons Green) was more warehouse-looking than I expected. But the sales staff were inviting, and ended up spending lots of time with us. The sales woman found a picture of the type of sofa we were after, which wasn't on their website. There was also a sample of it in the showroom, so that certainly made the difference--to actually sit in it! We were also pleased to be told that we could order it in a larger size.
We found the quality of fibre seat cushions and feather-filled back cushions to be of the same quality as the other company, for almost half the cost. The sales woman then spent hours with us going through fabric sample books and was very patient, as we had quite a picky idea of what exactly we were after. Samples were ordered, as she insisted we really need to see the fabric at home in daylight.
We are very happy with our new sofa. We received an email about when to expect delivery, and the only negative I can report is I had to phone the delivery company as I had not heard from them by the date specified on the email. They then told me they'd be delivering 3 days later, and that I could not choose any other date or it would be weeks before we'd see the sofa. This was most annoying as I then had to cancel everything I had set for that day. I was given a 2-hour window the day before, and a phone call 20 minutes before the men arrived. The delivery men also moved my old sofa into our garage.
I saw a promotion for Sofas & Stuff in the Times and took a look at their website. I didn't find exactly the style and shape we wanted, but thought it was worth going to the showroom. Initially, I felt the showroom (Parsons Green) was more warehouse-looking than I expected. But the sales staff were inviting, and ended up spending lots of time with us. The sales woman found a picture of the type of sofa we were after, which wasn't on their website. There was also a sample of it in the showroom, so that certainly made the difference--to actually sit in it! We were also pleased to be told that we could order it in a larger size.
We found the quality of fibre seat cushions and feather-filled back cushions to be of the same quality as the other company, for almost half the cost. The sales woman then spent hours with us going through fabric sample books and was very patient, as we had quite a picky idea of what exactly we were after. Samples were ordered, as she insisted we really need to see the fabric at home in daylight.
We are very happy with our new sofa. We received an email about when to expect delivery, and the only negative I can report is I had to phone the delivery company as I had not heard from them by the date specified on the email. They then told me they'd be delivering 3 days later, and that I could not choose any other date or it would be weeks before we'd see the sofa. This was most annoying as I then had to cancel everything I had set for that day. I was given a 2-hour window the day before, and a phone call 20 minutes before the men arrived. The delivery men also moved my old sofa into our garage.
- Fulham, London 1 review