labneh's Qype profile

I recently discovered this quaint looking cafe on Whitman Road as I was cycling past one morning, and I've been eager to visit since. Today, I decided to work from outside my office and invited my neighbour to join me for a coffee at 'Moka'. We were greeted with a smile and when asked for the points, were instructed not to plug in our laptops if we weren't eating lunch. Bizarre treatment of first time customers, but we managed to negotiate an hour. 

Seeing that the cafe was half empty, and the five people sitting around were working on their plugged-in laptops and sipping on what look like cold coffee,  we opted to stay a tad longer . At that point my friend felt hungry and ordered lunch. Despite that we were rudely asked to unplug our laptops and when we mentioned that we've just ordered lunch and others were also sitting with just ONE coffee and plugged in laptops!, the not-so-gentleman snapped, and went on rant accusing us of “sipping on one coffee” and proceeded to tell us that unlike the other customers, we were not regulars!

Whoever is running this place, if it was the “gentleman” serving us, clearly does not know the first thing about customer service, or basic human decency. We are your potential “regular” locals, sir!

 Not anymore!