prettyangry's Qype reviews
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West Smithfield, London EC1A 7BE
prettyangry
wrote on 29 July 2009
Barts ia dump from the peeling decor to the uncaring non-communicative nursing staff who couldn’t care a toss about your comfort and blame a management that doesn’t manage then do nothing through their line management to change things.You will see 50 irate patients and families in distress when they have to sit for hours in stuffy airless clinic holding pens because the appts are only 5 minute slots.Otherwise people are in zombie state not daring to move in case they lose their place. People travel from all over to get to the NHS flagship for cancer treatment and are met with apathy, miserable faces and voices, and never a greeting right down to the volunteers in the WRVS cafe.There is no staff attempt to communicate between themselves and the patient is the last one they notice. Go and read the nurses’ mission statement obviously pinned on the wrong hospital wall. Patients have to arrange their own transport i e ambulance with a reception which is more taxi-cab hole filled with ignorant staff than an arm of NHS .yes I know all about workers under stess. Been there. I inform management what’s wrong with Barts.I also praise where it’s deserved but it’s difficult to bring joy to brick walls. So far all a sham. I thought Whipps X was a disgrace but it’s moved up the slug trail now I’m experiencing Barts. Not a good experience at all.