Richard Dennys's Qype reviews
Rentzelstr. 7, 20146 Hamburg
Richard Dennys wrote on 23 August 2012Since living in Hamburg I have bought 4 bikes from 3 shops. Clearly being in a city where cycling is more or less the #1 way to get around you will expect a bike store on every corner.
So MSP was chosen for my new bikeonly because I already have a Trek Hybrid from England (I love it) and wanted to look at the ION-CX. A dealer check on the Trek website pointed to MSP.
So over I went, and guess what - they don't really do Trek bikes - well not that I could see anyway. Perhaps they are an authorised dealer but mainly in the store they carry Hamburg (but well respected) brand Bergamont bikes.
To cut a long story short, I bought a CX bike from them and so far have been very happy. They slotted in my pre-sale check (bearing in mind we were a couple of weekends away from the Cyclassics) the same day and since then I have covered nearly 200kms on my great new bike.
I also left my Trek in for a service. At 40 euro or so its good value and I havent had it serviced for 3 years so it really needed doing. Unfortunately the bill came in at €250 - for new brakes, new back wheel, new cassette, new chain - which even though it's a lot or work is waaay higher than I would pay in the UK and actually not massively less than I paid for the bike in the first place!
However that apart, the staff were keen and friendly - even with very little English and putting up with my super awful German; they care about bikes and seem very easy to deal with.
So I will keep using them for my servicing, and am pretty happy to far..