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Bleach

Liverpool

4 14 reviews Rating details

Address:

435 Smithdown Road, Liverpool, Merseyside L15 3JL

Contact us:
01517 350900
Cmsdroff

www.bleach-liverpool.com

Opening hours:
Mon, Sun: closed
Tue - Thu, Sat: 9:00 - 18:00
Fri: 9:00 - 20:00
Owner's info
  • Credit cards accepted: Yes
  • Parking: Street
  • Disabled access: Yes
User's info

14 reviews of Bleach in English

User photo: legroove10
legroove10
Liverpool
5 reviews
Offensive content?
1 star for Bleach
Review of Bleach from 10 May 2013
I had an appointment booked and when I arrived I was asked to wait half an hour when I finally sat down and said what i was in for, just a colour restyle, I had been put down for a cut and blow. The hairdresser had no time to do what I had wanted after i'd had this booked for a week and was looking forward. When we talked about what I wanted they said it was not possible an i would have to wait 4 months. I got it done exactly how i wanted for a lot cheaper and better service down the road. Very lovely staff just a shame it was not organised. Advise not to go, too expensive for what they offer anyway.
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User photo: cgbentley
cgbentley
Liverpool
1 review
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5 stars for Bleach
Review of Bleach from 4 March 2012

I had my hair done about 4 weeks ago by Stacey, and she did a brilliant job- the highlights are really natural and subtle but enough to really make a difference. I would recommend this place to anybody.

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User photo: Lisadaisy
Lisadaisy
Liverpool
2 reviews
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5 stars for Bleach
Review of Bleach from 27 August 2011

after booking this salon with a group on voucher i didnt know what to expect – I arrived to be greeted by warm smiles and lovely staff that made me feel at ease – after a consultation with Karl he decided that i should go for a softer all over colour – I was a bit nervous but realised I was in great hands – after my hair was coloured I asked his advice on what style after having my hair long for years he decided that a bob would suit me – I have been told by everyone that it really suits me – so due to the lovely way the staff treated me and how good Karl was he now has me as a loyal customer and has put my faith back into hairdressers – so thank you to all the team at Bleach and will see you in around 5 weeks for my next colour – Lisa Murphy

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User photo: cheekymonkey72
cheekymon...
1 review
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5 stars for Bleach
Review of Bleach from 18 August 2011

I had a great experience at Bleach. I went in looking like a bag of rags and thanks to Karl came out looking a million dollars. The staff were all lovely and Karl gave me great advice on what to do with my hair. Everyone has commented how much younger I look I am really very happy and can’t recommend them enough :) x

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User photo: alex_r91
alex_r91
1 review
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5 stars for Bleach
Review of Bleach from 10 May 2011

I have been to Bleach twice and been very happy both times. I had my haircut the first time and a treatment and blow dry the second and my hair felt amazing both times! I have really thick hair and Karl always takes so much time and care when blow drying it and makes it look amazing! Wouldn't go anywhere else now. All the staff are so friendly and welcoming and Karl always remembers you.
A really friendly and welcoming place that always delivers great hair!
10/10!

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User photo: Louise24
Louise24
1 review
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1 star for Bleach
Review of Bleach from 6 May 2011

Well... Where do I begin...?!

I decided to try Bleach out as it is close to where I live. Having previously always gone to Voodou I was a bit sceptical about trying somewhere new - and rightly so!

I went into the salon wanting to go blonde, which was a big change given that I hadnt coloured my hair in over 2 years and it was currently brown. When I told Karl that I wanted to change to blonde, firstly he tried to convince me that copper would be a better option but I was firm in wanting blonde, to which he finally gave into.

However he applied the colour and much to my horror when he took it off it was the same - if not slightly darker. Hmmm... Karls response was that it was "fabulous"... However, I disagreed having asked for blonde!!! He therefore suggested a toner but did not tell me this would in fact cost more, i foohlisly assumed it wouldnt as I hadn't got what I had asked for. He then applied the toner in random places..

The result of this is that I am now left with patchy blond sections in my hair (much to the confusion of my friends and family). In fact as it begins half way down my head I look like I had my hair dyed months ago! When Karl was applying the toner he stressed that it wouldnt look random and that it would blend in... This is not the case. The cut he was going for was apparently 'low maintainence'. However I would disagree, as would my friends as he went for lots of choppy layers which in my opinion are hard to manage, as well as doing nothing to disguise the patchy blond sections. These are paticularly bad at the back.

For all this I was charged £80!!!!

I contacted Karl today to complain about the pricing having looked at the price list again. An all over tint should have cost me £40 with a supposedly complimentary cut. Karl was in my opinion rather rude on the phone name dropping other salons and suggesting they would in fact charge upwards of £140 for the treatment I recieved.

I quickly contacted Voodou to book an appointment as soon as possible to correct my hair (as I have a grad ball and interview approaching) who said they would both cut and colour it for £50. Having been there before I trust theyll do a good job!

So all in all I have had to pay £130 for my hair which I expected to be blonde with a pretty basic bob style haircut. Aswell as this I was in the salon from 1.30pm until 6.15pm which resulted in me missing my shift at work which was due to begin at half 5! So I have also lost out on money in that respect as I assumed I would not be there that long!!

All in all I am pretty dissatisfied - to say the least; with the service I recieved, the price I paid for it and the rude and uncaring attitude that Karl spoke to me on the phone with. I would not recommend anyone to go here to be forced into getting a "cutting edge" haircut!

GO TO VOODOU!!!

Comment 2 comments on this review

  • Owner's comment
    Cmsdroff, 1 October 2011:

    Hi Louise, so sorry to hear that you were disappointed with your service at Bleach. At Bleach we pride ourselves on our quality of service and providing our clients with the latest color techniques and cuts. What im struggling to understand is you loved your hair when you left and then two days later you phoned to query the price, i explained why it was the price you paid and that there was no mention of you not liking your hair at the time, only now in this review.

    I initially gave you an indication of the price prior to your visit over the phone and did explain then that it was subject to me seeing your hair, you recevied a full tint, highlights and a cut and finish which should have been over £100 but as i had already discussed a price with you over the phone as a gesture of goodwill i offered to reduce the price to £80 which at the time you agreed with.

    Thanks and Regards

    Karl (owner)

  • hellennnnnnnnnnnnnnnnnnnnnnnnnnnnn, 2 July 2012:

    Awful reply absolutely awful. Based on the reply from the OWNER I will NEVER EVER go to to BLEACH. I can’t stand dealing with people like that.

    To the owner: Dear Owner please note that is NOT always possible to tell that your hair has been done badly straight away, sometimes it takes a couple of days to see it in a day light!!!!!

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User photo: shay1986
shay1986
1 review
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4 stars for Bleach
Review of Bleach from 20 November 2010
(updated on 31 January 2011 )

I went to Bleach for a treat as i dont usually go to get my hair done. After arriving the staff were really nice. After removing my hair bobble jane commentated how lovely my hair was and how good the condition was. After 5 minutes of been there carl came over and was immiediatly trying to persuade me into having 8 inches off. (my hair was down to my bum all one lengh) I told carl and jane i didnt really want to have it cut much but just a trim. After half an hour of jane telling me it would make me look younger and more glamerous i decided to go ahead and have around 5 inches off. After 1 hour drying my hair with big roller brushes my hair was done. OMG it was really short and loads of different lenths. It looked just average i am not confrontational and said its ok and quickly left.. i left a £5 tip just because i leave tips wherever i go and jane was lovely just too persuasive. After getting home and brushing my hair it looked awfull. I hate my hair now and used to love it.... They did colour my hair which i really liked and was just what i wanted. I am just sooo sorry she chopped it all off. AFTER A GOOD FEW WEEKS GETTING USED TO MY NEW HAIR STYLE I CAN HONESTLY SAY I WAS A BIT TOO HARSH ON MY REVIEW. I THINK IT WAS SUCH A DRASTIC CHANGE IT TOOK A WHILR GETTING USED TO.. I DO LIKE MY HAIR NOW WHEN IT HAS BEEN PROFFESIONALLY BLOW DRIED.. I WOULD LIKE TO APOLOGISE TO JANE IF SHE TOOK OFFENCE BY MY REVIEW... I ADMIT TO BEEN WRONG AND YOU WAS RIGHT TO CUT MY HAIR THE WAY YOU DID.. YOU WAS LOVELY AND FREINDLY.. SORRY AND THANK YOU... SHAYLA X

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Comment 2 comments on this review

  • Owner's comment
    Cmsdroff, 13 January 2011:

    Thank you for your comments, i am responding to a couple of issues raised on your review. First of all we are glad you liked your colour, secondly all 3 of us suggested that your hair would be better taken shorter which you agreed to. Thirdly, if you disliked it that much why did you leave a £5.00 tip and rebook with us?

    Here at Bleach we always suggest different styles and all the latest colours, it is up to you to make these decisions, no-one forced you to have anything done you didnt want! We are sorry you disliked your cut and finish. We were all saying when you left how great your hair looked. Karl (owner)

  • JJUK, 31 January 2011:

    When I got my hair cut by Karl, even though it wasn't drastic, everybody i know actually noticed and commented on it. I know it's a good cut because it looks good even when I blow dry it myself. I don't think it is possible to please all of the people all of the time, and I think it's only fair to give anybody the benefit to put something right before potentially harming a business on line. Nobody is the holy grail, even doctors make mistakes!

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User photo: Scsa
Scsa
1 review
Offensive content?
1 star for Bleach
Review of Bleach from 19 November 2010

My first impression of Bleach was good though this was quickly changed by the attitude of the staff. I was sold some product that was apparently the "best" product though when it was used on my hair in the salon it was awful.

When I returned the following day to obtain my refund (which was prearranged) I was advised that I was the first person to complain about the product.

My haircut, well to be honest, this was not great either and looks as though it has been hacked and it was also uneven which I had get a family member to fix. When I complained, the owner took offence and was VERY rude to me.

Will I return, certainly not, I would rather support other local businesses. Would I recommend, certainly not, basically if you do not fit into a certain category of clientele then the staff do not seem to be that interested and do not take criticism too kindly.

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Comment 1 comment on this review

  • Owner's comment
    Cmsdroff, 13 January 2011:

    I am so pleased your first impression of Bleach was good. Thank you for your comments, however they are both contradictory and inaccurate, if the product applied to your hair was awful, why did you buy it? You are the first customer who has ever returned this product which was Kerastase, a premium hair product. Even though you didn't like the product you were given a full refund!

    As for your haircut none of my stylists ever "hack" at someones hair. As for it being uneven all my stylists crosscheck every cut before its dried, and i have every confidence in Stacey that your haircut was technically perfect!

    As for your comment you have to be a certain type to fit into Bleach, i find this comical! We pride ourselves on accommodating clients from every walk of life, we have customers of all ages.

    You mentioned your family member correcting your haircut i find this hard to believe, if i had gone to a salon and they had messed my haircut, i would go straight back and get them to correct it.

    As for you not coming back to our salon the way you shouted and screamed at us, we would rather you didn't, the way you conducted yourself was aggressive and even clients that were in the salon commented on this.

    We are sorry you had an unhappy experience at Bleach, Thanks Karl (Owner).

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User photo: twinnies
twinnies
2 reviews
Offensive content?
5 stars for Bleach
Review of Bleach from 7 November 2010

We have been with karl for many years after trying many salons out inc voodoo. Bleach is by far the best hair salon. What a gem. Its very comfortable and karl and staff ALWAYS make you feel welcome the decor of the place is fantastic and so comfy to sit in. It has that home from home feel. From the minute you walk in you can feel the friendly atmosphere. The staff are very dedicated and are very experienced. After all the years of straightning our hair and the state it was in Karl is the only hairdresser who seen this right you can put your ultimate trust in him and we are so honored to have found a truley wonderful hairdresser for life.
REMEMBER EVERYBODY BLEACH IS THE WORD.

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User photo: Cmsdroff
Cmsdroff
Liverpool
2 reviews
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Owner
Review
Review of Bleach from 2 April 2010
(updated on 26 September 2010 )

Just read Vicky's review it's a real shame that she 
feels that way, I've been going to bleach for years 
now and it's a really great place, Karl cuts my hair 
and I'm really happy with how he styles it!

The staff are really friendly and there is always a 
good buzz in there.  

Over the time I've been going I've seen lots of 
people have a complete change in style and were 
over the moon with the results.  

Great place top marks!

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User photo: redmogga
redmogga
1 review
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5 stars for Bleach
Review of Bleach from 29 July 2010

I had a great experience at Bleach. Karl and his staff did a great job, took care of me, consulted, suggested etc.....I was over visiting from the USA and when back in Liverpool would go back without hesitation....

Karl, I have had some USA compliments on hair, thanks to you and your staff....Nice people and I enjoyed it....Julian.

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User photo: JARY87
JARY87
Liverpool
1 review
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2 stars for Bleach
Review of Bleach from 2 July 2010

After months of usually going to voudoo for my cut and colour, I decided to try Bleach as it was close to were I live. The staff were really friendly and Stacey who cut and blew my hair ldid it lovely and i was really happy.

i had my consultation on my colour with another member of staff who i felt either didn't understand the colour i was after or didn't listen. my roots turned out a different colour to the rest of my hair.

I went back a few days later after various comments from family & Friends, and again - everyone was really friendly. I even showed a photo of myself with the colour i usually get. i didin't get this colour - i went from a bleach silvery blonde (which had taken me a while to get) to a dark blonde/ mousey brown - a million miles from what i wanted. i would agree with Vicky in that you have to be demanding in what you want, as i got what they thought i should have instead.

Given that there isn't a real difference in price any way, i would reccommend Voudoo over Bleach anyday.

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User photo: clare4
clare4
Liverpool
1 review
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5 stars for Bleach
Review of Bleach from 3 April 2010

I love my visits to Bleach, at last i have found a salon that i feel comfortable visiting. Karl and his staff are so warm and friendly and instantly make you feel as though you matter! While i was there today a client was not happy with the result of her colour. Karl just took it on the chin and immediately remedied the problem. I was very impressed with his calm proffesional manner.I am very happy with my hair and the lovely Lotty blow drys to perfection! Highly reccomended.

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User photo: vicky_
vicky_
Liverpool
1 review
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1 star for Bleach
Review of Bleach from 12 March 2010

What an experience........
Sadly not in a good way. Visiting this salon i was expecting to leave feeling like a million dollars but ended up upset, annoyed and £50 down, with hair that looked like i'd been attacked by a lawnmower. Friends and family thought i was exaggerating until they saw me and all had to admit it looked awful. I wanted to cry!
If you do decide to go here, be very certain and demanding of what you want. I tried to say that i did not want something doing, and the sylist went ahead and did it anyway.
It is 3 weeks since having my hair 'styled' at this salon and luckily it is starting to grow out, but it will take a while for the stumpy bits to grow back. I am now sticking to my usual hairdresser and will not be returning to Bleach!

Comment 1 comment on this review

  • vicky_, 3 April 2010:

    I received a call from Bleach on 1st April whilst i was in work complaining about my negative review and stating that i was damaging this new companies reputation. As i told Karl, it is only my honest opinion and I stand by it. I did not appreciate the tone of the call or the pressure put on me to remove my review. However i am pleased that the 'customer' writing today's review had a better experience!

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User photo: 20farrar
20farrar
Liverpool
9 reviews
Offensive content?
5 stars for Bleach
Review of Bleach from 24 January 2010

Cant believe it - fabulous haircut and colour, Karl gave me the confidence to change my hair slightly and what a difference it has made.
I am getting married in March andhave booked in for the top to toe, am as excited about that as the wedding itself.
My sister is my bridesmaid and when she saw my hair booked in as well - FAB.

Thanks BLEACH xx

SIAN

NOT SURE WHAT THE £S MEAN - ASSUME VALUE FOR MONEY - DEF 10/10 !!!

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