Well... Where do I begin...?!
I decided to try Bleach out as it is close to where I live. Having previously always gone to Voodou I was a bit sceptical about trying somewhere new - and rightly so!
I went into the salon wanting to go blonde, which was a big change given that I hadnt coloured my hair in over 2 years and it was currently brown. When I told Karl that I wanted to change to blonde, firstly he tried to convince me that copper would be a better option but I was firm in wanting blonde, to which he finally gave into.
However he applied the colour and much to my horror when he took it off it was the same - if not slightly darker. Hmmm... Karls response was that it was "fabulous"... However, I disagreed having asked for blonde!!! He therefore suggested a toner but did not tell me this would in fact cost more, i foohlisly assumed it wouldnt as I hadn't got what I had asked for. He then applied the toner in random places..
The result of this is that I am now left with patchy blond sections in my hair (much to the confusion of my friends and family). In fact as it begins half way down my head I look like I had my hair dyed months ago! When Karl was applying the toner he stressed that it wouldnt look random and that it would blend in... This is not the case. The cut he was going for was apparently 'low maintainence'. However I would disagree, as would my friends as he went for lots of choppy layers which in my opinion are hard to manage, as well as doing nothing to disguise the patchy blond sections. These are paticularly bad at the back.
For all this I was charged £80!!!!
I contacted Karl today to complain about the pricing having looked at the price list again. An all over tint should have cost me £40 with a supposedly complimentary cut. Karl was in my opinion rather rude on the phone name dropping other salons and suggesting they would in fact charge upwards of £140 for the treatment I recieved.
I quickly contacted Voodou to book an appointment as soon as possible to correct my hair (as I have a grad ball and interview approaching) who said they would both cut and colour it for £50. Having been there before I trust theyll do a good job!
So all in all I have had to pay £130 for my hair which I expected to be blonde with a pretty basic bob style haircut. Aswell as this I was in the salon from 1.30pm until 6.15pm which resulted in me missing my shift at work which was due to begin at half 5! So I have also lost out on money in that respect as I assumed I would not be there that long!!
All in all I am pretty dissatisfied - to say the least; with the service I recieved, the price I paid for it and the rude and uncaring attitude that Karl spoke to me on the phone with. I would not recommend anyone to go here to be forced into getting a "cutting edge" haircut!
GO TO VOODOU!!!