Malmaison Hotel, Newcastle

Stayed here for my boyfriends 21st. AMAZING hotel stayed in the sir percival suite.

Highly recommend this hotel staff are highly trained and very welcoming! :)

Always a great experience staying at the Mal Maison on the Quayside. Offered me a free upgrade for my room which turned out to be a cracking suite overlooking the Millennium Bridge.

Restaurant is superb as is the bar, stylish quality with a sense of fun. Love the fact your bill is headed " the damage"

Always my first choice for Newcastle

The bestrooms in Newcastle.
We got a deal to stay here. The rooms are decorated in a crazy, modern fashion. Great views of the TYNE too

Really enjoyed the stay here - only spent a couple of nights here but the accommodation was good. Bed a little stiff (much too stiff for a friend who had suffered a back injury recently) but the accommodation is very good - lots of greys and purples and comfiness and space in the bedroom - great!

Decor around main areas is very dark and feels a little dingy. Also didn't enjoy being charged £50 for a deposit so that i didn't drink the room's minibar dry (as some of us do not have credit cards!). Receptionist very harsh when people complained about this and did not offer any retraction. They had also double-booked a colleague so she had to stay in a different hotel for one night!

However, the food was excellent. we had two breakfasts and one dinner for a large group - all food was faultless, with very friendly yet polite service for the dinner. First breakfast hadn't got enough staff on - there was a 30 minute wait for any hot food, however 2nd day was much better and more enjoyable.

Overall, a nice experience, pricey but if you are looking for a bit of a hideaway in pretentious surroundings you'll like it here.

We had dinner in the Hotel restaurant. It's pretty pricey, but the quality of the food is first rate. I had a smoked trout salad followed by steak and it was delicious. The portion size was fine and the bottle of house red was also very good indeed.

The interior décor was fine on a dark late winter's evening but I reckon it would be a bit dingy during daylight hours or in the summer. A bit self-consciously trendy for my taste but that's a personal opinion. All black and purple crushed velvet, a bit goth.

The service was terrible. We had drinks in the bar first and told them we were having dinner. They brought menus and that was it. No taking our order and then coming through to tell us our food was ready in the way that most quality restaurants do. Half an hour late we finally went in to dinner and then had to wait another 20 minutes or so for the meal. Our waiter was ok if a bit dour. They menu's were mixed up with earlier menus so my first choice wasn't available. We ordered a bottle of wine with one waitress that never turned up and then ordered again with the wine waiter who to be fair was excellent.

5 stars for food quality, 3 stars for surroundings, 1 star for service.

I have stayed in Malmaison in Newcastle numerous times now on business and have enjoyed my stay, if been slightly disappointed.

I lived in Newcastle for nearly a decade and always wanted to stay in/eat in the Mal. It is without a doubt the most stylish hotel in the City Centre and pure indulgence to stay there when you live just down the road! I got my chance last year after moving to London when I had to attend a business event in Newcastle.

The Mal costs around £165 a night - I usually book on Expedia as I find they have the cheapest rates but the hotel also features on laterooms and other hotel sites so shop around. It is situated on the Quayside which is the redeveloped area on the Newcastle side of the Tyne. The views walking along towards the hotel are absolutely stunnnig, especially at night. I find it’s very conveniently situated for transport as now the Quayside yellow bus goes from just along the quay up into the City centre and to the railway station.

As you step into the Mal it is like stepping into a cocoon - the music is soft, the looby is dimly lit and the walls are painted in dark purple. The furniture is decadent and luxurious and the long curved reception desk makes you feel you have arrived to pure luxury.

After checking in the lift takes you up into the hotel (complete with french lift voice telling you your floor so pay attention). The rooms I have stayed in vary -with by far the best one facing the Millenium Bridge with the most amazing powerful shower and slate tiled bathroom. Each room I have visited does boast beautiful rich decor and lovely free toiletries as well as little Malmaison touches like the DVD player and flatscreen TV.

Heading down for breakfast in the cold light of day the hotel decor reminds me of what a nightclub looks like without all the people and atmosphere of an evening - tired and a bit sleazy. Similarly having your breakfast in a sumptuosly decorated resturant also feels a bit wrong. The food itself is lovely, there isn’t a huge amount of choice and the buffet is smaller, (the Hilton is still the best) but the smoked salmon and scrambled egg is without a doubt the best I have had.

This is a nice hotel, but each time I go I find it disappointing. When I was a student in Newcastle I thought this place was the height of luxury - and at that time it probably was. If only it would keep up with the times, it would definitely have the potential to be again.

Lovely hotel and a great location, right bang on the Quayside, near to restaurants and great bars as well as the stunning Millenium bridge, Baltic Art Gallery and Sage Music Venue. This hotel is not to be missed. Pricey yet not totally unreasonable, the rooms are tastefully decorated and the bathrooms are a delightful blend of black and white tiles (and a lovely selection of free bath and shower gels and shampoos make it worth the visit in itself).

The restaurant and bar are a great place to relax and are not unreasonably priced, with food of a very good standard. The hotel staff are very accommodating and do everything to make your stay a pleasant one.

I had a fantastic meal here while on a friend’s hen weekend. The food was amazing and we were seated in a separate little dining room, which added a real sense of occasion to the evening. I would particularly recommend the Calamari. The waitress was very efficient, especially considering she was the only one assigned to our table of 14 and remained calm and pleasant in the face of some rudeness from one of my fellow diners. If I had to make one criticism, it would be that the dining room was a little dark, but overall this was a fabulous dining experience.

Quality hotel on Newcastle quayside which I have used for corporate day conferences and evening meals but not accommodation. Parking is a bit of an issue with fee arking in nearby multistory; It is on the Quayside so expected. Some of the rooms are small and one we used for seminar was noisy as it was downstairs. Food at function actually tastier than at restaurant

stayed for two nights end of september to drop our son off at newcastle university - along with many other parents! It was our first visit to newcastle and we weren’t disappointed. The hotel is in a lovely position overlooking the tyne although a 10 15 minute walk into the centre which was tiring for me with a sprained foot. There are bars and restaurants a short distance from the hotel with plenty of choice. Newcastle itself is a very attractive city and we were impressed with the friendliness of the people. Back to the Mal. Check in was smooth and efficient, we had booked a chateau suite for me and my husband to celebrate his birthday and a large twin room for my three children (my son stayed the first night and then went into university halls for the second). The suite was spacious, great walk in shower and full size toiletries which they ask you to take home. loved the black waffle dressing gown want one just like it. great view from the suite over the tyne. The twin room was large and more than adequate for the three children. Ate in the brasserie the first night as we arrived later on in the evening and it was very pleasant, service was excellent and friendly. breakfast in the morning was fine tea and coffee arrived promptly, ran out of glasses and juice on second morning and had to wait for some items to be replenished but not a major problem. cooked breakfast to order was of a very high standard one of the best i have had in a hotel of this class. Overall a really good stay the staff were fantastic and i will stay here again.

Nice hotel but very bad service for breakfast and drinks. Doesnt help when you are woken by a fire alarm at 3am and made to walk 5 stories down the stairs and made to wait in the cold for 20 minutes. Good location but ok mid quality hotel in means of service