Hi Rob, It’s Damian here from Halseys. I am so very sorry that your visit to us on Sunday was so below the level of service that I expect from my staff. I’m not making excuses but we did have a staffing problem last week but that should definitely not have had such an effect on your experience as it did. I can only extend my sincere apologies and I will be dealing with this issue tomorrow. We have worked too hard and for too long to let this happen again. If you would feel comfortable returning to Halseys, I would like to buy you brunch by way of an apology. Please let me know if you would like to accept and I will make sure that we take care of you as I expect. Kind regards. Damian
11 reviews of Halseys Deli in English
Favourites on the tapas menu have been the meatballs in red wine sauce, garlic prawns, salt cod (special of the day), fresh sardines (another special), fresh pea tortilla and aubergines in honey.... they taste so authentic you could imagine yourself in a little tapas bar in the originals in back-street Madrid. Not one dish has disappointed. Congrats to the chef ... those meatballs are amazeballs!
It's BYO wine... so a nice little cava or rose is worth taking along to ensure the Spanish vibe continues. ... Vive la Halseys.
Everyone can have a bad day and so last week we decided to give Halseys one last try for Sunday lunch. What a difference! The service we received was welcoming and efficient, exactly as it should be. Hopefully our previous disappointing trip was a one-off and issues have been resolved and all our future visits will be as lovely as the last. If you do go for Sunday brunch I recommend both the delicious goats cheese omelet and the really excellent bubble and squeak!
halseys_deli, 10 September 2012:
robdprince, 14 September 2012:
I’ve sent you a message Damian. Thanks Rob
halseys_deli, 14 September 2012:
Thanks for the message… was having probs signing in to Qype hence the delay. Thanks for taking the time to read and respond to my message. I am truly sorry about the level of service you received and I am here this Sunday for training and to ensure that there is no repeat of last Sunday. Have a great holiday and please let me know when you’re coming in next for brunch so I can make sure that you are well taken care of and (obviously) not charged.
Expensive delicatesen that has been in Hitchin for years until it had to close temporarily a few years ago for hygiene reasons. Everything is expensive in here and I am not sure the quality matches the prices. OK for a cup of tea in their coffee shop though.
Halseys is a very special shop. YOu can buy everything from locally grown fruit and veg to different delicacies from around the world.
Every weekend you can buy a hot roast roll, usually pork with lashings of apple sauce, or you can sit in the little tea room and have fab tea and cake
This is the type of shop that makes Hitchin unique. Halsey’s opened a few years ago as a delicatessan on the market square and over the past year or so they have opened a cafe. They also now sell locally produced, organic fruit and vegetables. The smell of the Spit Roast Pork is apparent as one strolls past and can’t help but stop an place an order. The cafe is well equipped with an extremley exciting menu from home made beans on toast to home made quiche and salad - both of which are delicious. The staff always have smiles on their faces and are a pleasure to do business with.
A very different kind of shop and it’s the pride of Hitchin town centre. It’s situated just off the market place and at first glance it seems to be a very fine delicatessen (which indeed it is).
But what makes it unique is that it specialies in local produce and will actually buy stock from locals (grown in allottments or gardens) for sale in the shop - what a fantastic concept and very much in line with the spirit of the age.
The window displays are particularly mouth-watering and truly enticing, the staff very friendly and the produce always of the highest quality. It’s not cheap but what it sells is well worth paying the extra for.
For any of you foddies out there, this is the place to go. They have a great selection of meats, cheeses, pickles, and all the usual deli items.
But the best bit about this place is their cafe. It is quite small, and very popular so there is often a queue for a seat. However, it is well worth the wait. Their hot meat sandwiches are to die for, and at around £3.50 won’t break the bank. They are served with a side salad and homestyle crisps, so it is like a proper meal. I also love their posh ceese on toast, which is melted Brie, on thick slices of bread…yummy. Even their coffees are great.
The inside is decorated in a retro style, ice cream colours and there is even a cute bunting around the doors.
The best cafe in Hitchin by far.
Write your review of Halseys Deli
Places nearby Halseys Deli
Your bookmark has been removed
Your bookmark has been saved
Did you know?
You can access your bookmarks from our mobile apps!
From now on, we'll make sure you get updates about this place.