Dear Will,
In name of BodyWorksWest please accept our apologies for not being able to satisfy your needs.
The problems that you referrer should now be solved as we have installed a complete new system for the showers, we have a new men’s sauna and replaced the pipes from the steam room.
All this work will hopefully allow us not to have those problems again and especially offer an even better service to our members.
Once more accept our apologies and thank you for the time you spent with us.
English






Comment 1 comment on this review
Hi Jess,
Many thanks for your review on BWW, on behalf of all the team we are extremely sorry that you feel this way.
We would love to hear you directly with the hope of being able to resolve this situation. If you could contact us via email, phone or in person that would be great.
We would hate to think that you as a valued member were not satisfied with the service and standards that we offer.
Once again please accept our apologies and hope to hear from you soon.