sky cabz

I ordered a taxi from Sky cabs and the driver came in 25 minutes late and I missed the appointment. When I phoned in to inquire about the delay, the person didn't even apologise. He told me that I should have ordered the taxi earlier knowing that there is traffic! as if it was my fault not to expect a delay.. Will never use them again.

I used this company last night to get the family home after a party. I pre booked two taxis for 12.15am and neither turn up. On calling the company they stated a driver had attended and there was no fare to collect, despite the fact that several people we outside waiting 15 minutes prior to the booking time.

This company left 7 people including two elderly people, one Registered Disabled, outside Hartcliffe Community Centre with absolutlely no means to get home. They were not prepared to send cars to us as they were too busy, despite having failed to meet their agreement and being informed of the elderly relatives. We phoned twice were polite but insistent that we had relied on them and we needed transport they hung up.

Only the Kindness of others giving up their taxi enabled the elderly persons to get home. At 1.20 am I phoned the company to complain the phone was hung up I politely requested the company owner details they gave me the name of Mr Jack Smith when I attempted to pursue my complaint today they did not know who Jack Smith was and I told the owner was Mr Hussain, I was clearly misled.

The complaint remains unresolved.

There is a sea of taxi drivers in bristol (both Hackney & Private) Hire but demand for the services always seems to exceed.

These guys are Professional, Friendly & Polite and when you are stranded somewhere in the city, will always give you an honest time scale. Speedy & Reliable. Always on time if not before.