Bottoms House, Savile Road, Dewsbury, West Yorkshire WF12 9LN
6 reviews of Calder Veterinary Group in English
I find Calder Vets to be excellent. The guy I saw was called Stuart – a very pleasant individual. He was only interested in my cat and it’s welfare. He performed brain surgery to remove a tumor! I was not aware you could even do these type of things to pets.
I have found Calder Vets to be nothing other than professional, caring and patient in the five years I have been using them. We have a dog with nervous aggression issues and the vets we have seen over the years at this practice (inparticular Mark at Wakefield) have been fantastic with her.
We have used the practice for our dog’s annual booster vaccinations but over the past five years have also had to take her as an emergency case to Dewsbury Hospital out of hours as she had an adverse reaction after being stung by several wasps. She needed an antihistamine and steroid injection and was seen immediately due to the swelling in her face and in all we were charged around £80. She has also recently had to have an operation on her anal glands following a recurring issue with them combined with a nasty infection. CVG know we are insured however they offered us 3 levels of treatment the top one of which would have generated a fair amount more revenue. All three options were explained to us very thoroughly and we opted for the secon option. All in all the bill was around £400 for the operation including the previous few months visits about the recurring issue leading to the op. Although we were covered by insurance we would have been happy to pay what we felt was extremely reasonable.
All in all we can not fault the practice at all in terms of care or pricing.
I agree with the reviews here regarding all they are interested in is ££££££.
I recently took my dog, because she had a fall. They placed her on pain killers and anti inflammatorys and asked me to return for checkup 2 days later.
They then stated that it would need an operation on its knee to correct the damage and pain. This is dispite the injry being only 2 days old and the dog is using the leg more and more now.
Upon asking how much the operation was, the first question they asked was "is the dog indured?" When I said yes, they immediately quoted "oh it will be £2500" This is conveniently the same as the maximum on mine and most pet insurance policies.
I have had second opinions and they say:
1) The dog probably does not need an operation
2) Its too early to decide if it does after 2 days
3) The operation should be about £1000
They became very cagey when I asked them for a breakdown of the estimated bill.
Draw you own Conclusions - Peter
My daughter works for Caldervets and I can definitely state that last reveiw isnt true.The thing they are most bothered about is the welfare of animals. The emphasise at all time in my daughters training was that things must be done properly and I know theyve sacked people before for not caring. Vets arent all the same. Some vets look nice at the front and then have grotty kennels and staff that dont care. Ive taken my 3 dogs there for 15 years and they have always been excellet.And most vets dont mark up 300 percent on drugs why would they if you could just get them online. Disgruntled ex-employee perhaps?
Surprised to read the above - we've been using them for years (different branch) and have always had very good service. I suspect they are not the cheapest but I'm not cutting corners when it comes to my dog's health.
My daughter's dog was limping on a Saturday, so we took him to Calder Vets to assess the problem. After 5 x-rays, they determined he had a broken toe and splinted and wrapped it. The bill?: £870.00!!!! What for? Office charge, medication, hopsital fee, wrapping materials, everyone who breezed by the room while it was happening (£43 each, about 10 of those, not kidding). It would have been more had the vet foregone charging for two of the x-rays and my daughter opted not to have blood work done to make sure the medications wouldn't cause liver damage!! After three days, the splint was out of position and we took him to our regular vet who stated that the splint was the wrong size, wrapping was done wrong, and the charge?: £50.00 Calder Vets is not only incompetent, but unethical, and frankly on the edge of immoral in how they treat customers. From what I can tell, the ONLY thing they are truly interested in is £££££!
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