Hi Mazzy0406
I am deeply disappointed that you have had an unsatisfactory experience in our salon . We strive to provide the upmost level of customer care and service. we are not in the habit of receiving complaints and take them very seriously.
As soon as was made aware of your review i contacted the hairdresser to see if she recollects you as i only have your qype name to go on. To our hairdressers Marie ann knowledge she does not recollect doing a full head bleach in the last 7 months and we do not seem to have a full head bleach in the book?
Our Marie ann prefers highlights to bleach as it is a more natural result therefore does not do it very often.
As this is the first i am hearing of this i am not sure when you had it done, i would be grateful if you would contact the salon regarding this matter as that would shed some light and to discuss.
once again apologies but with only a qype review and no knowledge of your appointment in the book i find it very hard to resolve this unless you contact us.
kind regards
Zuba management
English



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