Review of Strides - Wedding Specialists from 18 July 2012
We had a very poor experience with this shop and would not recommend it to anyone! They are simply the ‘middle men’ in a supply chain. The dresses they supply are bought in and you are then expected to pay an additional ‘tailoring’ fee to have them fit. You’d be much better off buying on line or going directly to the dress making company!
My daughters, who were thrilled to be asked to be bridesmaids, were duly measured a year before the wedding on the understanding that allowance would be made for growth but that the dresses would be made to fit. Only one of the three dresses could be described as even roughly fitting. Only at that point did the shop make it clear that any alterations would have to be made at additional cost and since we live 3 hours away we chose to go elsewhere. When challenged on this, the woman in the shop was evasive, a letter of complaint had to be followed up by two phone calls before the manager responded and then all he would say was that the dresses are never ‘made to measure’ and ‘everyone else is happy with their service’. Well, we were not and would strongly advise others to shop elsewhere and get better service and value for their money.