I have used Davrils on a number of occasions and have always found them to be supportive, helpful and informed. Yes on occasions, we have talked at cross purposes however, like most things in life, I tend to find that if you are polite, calm and considered the same is usually reflected back at you.
The difficulty I have with the above review is a complete lack of details and just the diatribe feeling of it.
I would suggest that anyone interested should simply go and have a look at the quality stock and general positive feel of the place.
Davril Jewels
London
- Address:
-
8 Hatton Garden, London EC1N 8AD
Tube:
- Farringdon Station (0.2 km)
- Chancery Lane Station (0.7 km)
Nearby stations:
- City Thameslink Station (0.7 km)
- Contact us:
-
020 7242 9618
| User's info |
|
14 Halifax Court, Fernwood Business Park, Nottingham, Nottinghamshire NG24 3JP
“Welcome to Peroozle! We are an official supplier for brands such as GETi Rings, out of this world Handcrafted Meteorite Rings, gorgeous Puchi & Urban Pup Petwear, the unusual and darkly inspired Alchemy Gothic Jewellery and a range of absolutley...” more...
7 reviews of Davril Jewels in English
Comment Be the first to comment on this review for Davril Jewels
We arrived in Davril at the end of our "searching day", and I was so pleased to have found someone helpful and with so many ideas to suggest!
I had my ring made exactly as I wanted after 6 weeks and I couldn't be happier.
I think I'll go back in the next weeks to make my wedding band as well.
I'm confident I'll have something perfectly matching my engagement ring, can't wait!
If you are looking for something really special don't hesitate!
Comment Be the first to comment on this review for Davril Jewels
Comment 2 comments on this review
-
Jim123456789, 11 March 2013:
-
palkovnik, 11 March 2013:
Details? Here you go… after resizing a very valuable ring for £200, cracks appeared on both sides on the ring. Furthermore one of the diamonds became loose and almost fell out. When we took the ring back that same week to Davril…. they were completely unapologetic, denied that it was anything to do with them and refused to help. We then took the ring to be fixed down the road to another jeweller who informed us that Davril had a very poor reputation and we were very unlucky to have gone there w/o having seen the reviews online first. They fixed the ring for a fraction of the cost and it has been fine since.
Unfortunately I totally relate to the experiences posted by other dis-sattisfied customers across the various review sites in that the product and the service I received from Davril was unbelievably poor.
Comment Be the first to comment on this review for Davril Jewels
1 review
I would have rated this store a 0 but it's not on the scale provided. I have had nothing but trouble with dealing the owners of Davril. I originally paid for a bespoke engagement ring which the owners ensured me they could make. After months of waiting, i found out that they had forgotten to order my diamond in and that the process would be delayed 6 weeks because of it. WHen the diamond arrived, they promised me i could see the setting and the diamond separately before it was set but they went ahead and set it anyway. When they called me to say it was finished, i went to pick it up only to find it was completely wrong. Not only was the ring nothing like we designed, the diamond was loose and not firm in it's setting. I went back several times until we reached a compromise on design. DAys later, the diamond was loose again. I was told that my design was not pracital and that if i wanted a securely fitted diamond, i would have to choose a ring setting from the window. This was obviously a HUGE disappointment to me as i paid for a bespoke ring! I settled for a generic ring out of the window as i was too upset to deal with these people anymore. I got a generic ring, not what i paid for, and guess what, the diamond is loose anyway, wobbling in it's setting.
Stupid me, i went back to Davril to make my wedding ring as i depserately wanted it to match my engagement ring. I won't go into any more detail (i'm getting angry thinking about it) but i ended up with one diamond falling out of my wedding band on my wedding day and several visits to have it repaired. It was a shocking job. The 10 diamonds around the band were meant to be evenly spaced and it was all uneven. They tried to tell me i was wrong. I told them to get a ruler out- i'm not blind.
BASICALLY: steer clear of these people. The jewellry they had made for me is rubbish. I've had nothing but heartache and countless visits for repairs.
Comment Be the first to comment on this review for Davril Jewels
1 review
Love Davrils: Excellent Service- Beautiful Jewellery
I had to write a review following the amazing experience I just had at Davrils, how fantastic they were there, I'm a particularly fussy customer and was overjoyed with the ring they made for me!
My darling fiance went in a bought a ring unknown to me and made the surprise proposal a few weeks ago. The ring was beautiful and really unique but it just wasnt for me, and i know it must of been pretty daunting picking it on his own. Anyway we were both a bit worried of returning it and not sure what they would say and if we would be able to change it. To our delight the whole experience was amazing, they treated us as though nothing would be too much trouble and I enjoyed it so much, going through all the different design options.
They helped me design my own ring using a combination of designs they had in the window, and when they called only a couple of weeks later to say it was ready I couldn't believe it.
We went in to pick it up last week and it was stunning!! They treated us so well, and all the work was done with no extra charge. We will definitely be returning for our wedding bands and they will polish my engagement ring free of charge for the big day, whenever that will be!!
All round i thoroughly enjoyed the Davril experience, they make a special time extra special and really took time over us to make sure we got exactly what I wanted.
I only wish I could go back more often!!
Comment Be the first to comment on this review for Davril Jewels
Write your review of Davril Jewels
Places nearby Davril Jewels
Jewellery Repairs London 88-90 Hatton Garden, No 26, London EC1N 8PN
![]()
Hoa Castagna: “My engagement ring needed re-sizing so a friend of mine recommended these guys and they were really quick. The repair took about a day and I got my...” more...
Antique Jewellery London 88 90 Hatton Garden, 26, London EC1N 8PN
![]()
Alejandro: “We bought an antique engagment ring here and were so very pleased with the quality and price. We looked for nearly a year before stumbling onto the...” more...









Comment Be the first to comment on this review for Davril Jewels