They are a bunch of chancers and wannabes. what a mickey mouse outfit. I tried getting information for some cisco courses and they knew nothing about the course.All they wanted to tell me was that it was cheap.Unfortunately, for the salesperson I aknow a lot about cisco and was shocked to hear the salesperson blabber about nothing rather than answer my questions.by the looks of these guys they are trying to run before they can walk.
The Knowledge Academy London
Clerkenwell, London
- Address:
-
London EC1R 3AU
Tube:
- Farringdon Station (0.3 km)
- Barbican Tube Station (0.7 km)
Nearby stations:
- City Thameslink Station (1.0 km)
- Contact us:
-
01344 203999
Contact via email
TheKnowledgeAcademyLTD
www.theknowledgeacademy.com/co...
www.theknowledgeacademy.com/co...
www.theknowledgeacademy.com/co...
www.theknowledgeacademy.com/co...
- Opening hours:
-
Mon - Sun: 8:00 - 22:00
-
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12 reviews of The Knowledge Academy London in English
I am banging my head against to get a voucher . It is impossible to talk to a sales rep and really mixed messages about the voucher and they never return calls . For me it's the worst experience dealing with the sales team . Once these people know they will get money they will not respond . You also do not want to believe what they say on the phone .I would have given 2 stars but because of sales experience it is Zero stars.
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I signed up for a PRINCE 2 course last week. I booked in a course on an agreed start date when I was available and the money was taken from my credit card. I then received a phone call telling me no seats were available on the date which I paid for! I asked for a refund and they said they could only shift the date. Due to all the confusion I forgot to go in until the 2nd training day! I emailed TKA multiple times telling them of this and they did not reply back to me until the day before the end of the course!!
They told me i can not reschedule and I will not receive any refund because "costs" had been incurred. This is completely unaceptable and a breach of the unfair trading act as they first took my money and mislead me by selling me a seat on a date which was not available then telling me they cant reschedule because of costs. This course is 600 pounds for crying out loud!
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wagster24, 9 February 2013:
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