I’m afraid it happens. Our old pub shouldn’t be getting any good reviews now as all the “good” things commented on in past reviews have been taken out by the current management (including all of the staff). That may well be what has happened here.
1 High Street, Milfield, Wooler, Northumberland NE71 6LD
2 reviews of Masons Arms in English
I previously reviewed the Masons Arms and described it as my favourite pub in Warkworth and gave it 5 stars. However, I have returned on numerous occasions since and have completely changed my mind. Our last visit was the final straw, if I was being generous I would describe the service as impersonal, unsmiling and not particularly welcoming but if I was being completely honest I would have to describe it as unpleasant if not downright offensive. To be completely fair, the younger members of staff are cheerful, friendly and professional, unfortunately we weren’t served by them on our last couple of visits. I won’t be returning.
Comment 1 comment on this review
knibbd, 23 May 2012:
Here, here! We are staying in a cottage just around the corner from the Masons Arms - stuck in the snow! Even though they had stopped serving food by 3pm our request for fish and chips was obliged and it was delicious - beer battered cod and double fried hand cut chips washed down with mulled cider - fantastic!! We're here for a few more days and will be in there again!
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