Rhyl Sun Centre

Have taken the family many times over the years. Last time paid £8.95 each, which considering you can stay all day for that and take your own food in, was great value for money. The children really enjoyed it. The queues for slides wasn't bad and there was no additional charge for these like there are at some attractions. The staff were regularly visible cleaning etc. When a drink was spilt, staff were immediately there and were very pleasant and helpful. There have been some awful reviews on here, which I believe are not justified. Obviously during peak, high volume times there is going to be more cleaning required, but the staff never seemed to stop tring to keep on top of this the whole day. I even got to speak to the manager regarding opening times etc. She was very helpful and couldn't seem to do enough for us. I would definitely go again, as the most important thing was that the children enjoyed it. Looking around the building, it seemed clear to me that all the children in the building were enjoying it too. Thank you Sun Centre.

Took my son whos nearly 3. I paid £8.95 for me they let him for free,BARGAIN! We went on the sunday of the august bank holiday so was expecting it to be ram packed, but it wasnt bad at all and there was plenty of changing rooms available. 
Yes its dated, a little bit grotty as you go down into the changing area but the kids dont notice any of this and there all smiling. Round the pool areas is clean enougth.
We had a fab time, son was a bit apprehensive at first but started him on the little slides, and slowly built up his confidence to go on the dragon slide, which i was supprised they let him go on being so small but made up they did because he absolutly loved it!
It hasnt changed much since i was a kid, but they have added a few new slides and a new kids bit. All the old slides are still there.
Ok its not a 5 star day out, but we had a good 3.5 hours in there of fun and he would of quite happily stayed all day. I am giving this 5 stars because i think all the 1 star reviews are unfair and the average should be higher. It is what it is and its in rhyl so dont be expecting disney land florida quality from it, but there is fun to be had here. Plus, where else is there to go like this round here? Yes the sand castle in blackpool is much better but i wouldnt drive all the way there just to go to it.

Some of the reviews on here nearly put me off visiting the sun centre but my daughter and I have had a fab day and will definitely go back. Yes, it is old. Yes, that makes it difficult to clean effectively. However, we found the pool areas clean and enjoyed the slides and waves very much. Visitors should be aware that the centre pre-dates 'health and safety' so it is very important to supervise their children.  It was opened when I was a child and in those days slides were steeper, water deeper and there are many design issues in the sun centre that would not occur in a modern centre. The lifeguards are variable in their approaches so some make sure the slides are used properly and others don't. There are no lights to indicate when the slide has been cleared by the person in front so some common sense and restraint is needed if there is no guard. That said we both enjoyed 3.5 hours in there, had a healthy and well priced tuna wrap, and an admission price that is not much more than our local pool. 

It is not worth a rating !! Dirty roof leaking the rain in on to us which is the only reason we ventured here Plus 6 coach loads of children when do they consider enough is enough !!? My little girl is 4 years old we stayed literally 20 minutes as she was pushed over knocked and shoved by older children even when on the items made for YOUNG children !!! Total rip off and shambles would not recommend to anyone even my enemies disgusting !!! Charged me and Grandma the same for sitting on cheap uncomfortable chairs getting wet by the dripping roof !! Also intimidating security staff glaring and parading around like your at a nightclub !!! We paid nearly £50 for 20 minutes feel like we have been mugged !!!!! DO NOT GO TO THIS PLACE !!!!

I told my friend I had been to the Sun Centre and she told me she would not go there because of what she read here, so I have come to see for myself and I am really shocked. I had to read the comments twice to actually believe what I was reading, but then the language tells me what kind of people write these comments.

I have been using the Sun Centre for 25 years, with my children and now my grandchildren. Yes it is old, but nothing near as bad as I have read here. I paid £8.95 each, not as cheap as my local pool but far more fun for the children - they would not go to my local pool at all! I did question why I had to pay when I was only spectating (I always used to swim, but now I like to read) they did explain why, but also told me they are installing a spectator area for 2013.

I took the grandchildren to Alton Towers last Month, I had 50% off tickets and still paid £15 to get in, I spent HOURS queuing, and paid WAY more for food (which was like cardboard - I found the Sun Centre food to be ok) So I do not think it poor value as we were there for over four hrs and paid for nothing more than the food.

I was impressed with the lifeguards, there seemed to be a lot of them (which is good) and I saw one rescue a child - the parent was only about 10ft away and the lifeguard had him before the parent noticed anything was wrong and the child, thankfully, was fine - that is good service and safety.

In answer to those who said there were plasters on the floor, do you think the staff put them there? I saw cleaners working all day - my table was cleared of the childrens food by staff with a smile, if the place was untidy I would look to the customers - the same ones who use the foul language on here.

my answer to those complaining and winging on here is did they look at the faces of the children in there? ALL SMILES, they probably did not look as they only want to find fault. weill if this type of person is not going to the Sun Centre anymore, GOOD! there will be less of the mess they have complained about.

Vistited on 11th April 2012 with my husband,daughter and 5 children, Heating was not working fully and mono rail was not working at all. Food is very very over priced and rubbish. We waited nearly 40 mins to get served and not because of an excessively long queue just lack of staff.They had run out of burger buns, had no tomatoe sauce or napkins and the burger didn;t contain salad. The pools and slides were very good on the whole but many areas were very slippy. The changing areas were very sparse and the toilets in need of cleaning,also none of the hairdryers were working.The suncentre needed a good update ten years ago and sadly is still waiting for it

I wient the suncentre on 10 April 1012 with my two children 11 and 12. I was literally like ice because the heating wasn,t working properly and had a notice on the door (cooler the normal), It was freezing and that was without being in the water. The monorail wasn,t working, that wasn,t relevant but you are paying for that in the price. It shouldn,t have been open. The toilets were dirty and smelt. I don,t see much point in the surfing because the waves are hardly big enough to push you on the board, they used to. I think it could do with a refurb. All in all my kids did enjoy it even though they were really cold. One thing I will say is that I slipped and bumped my head and the first aider was great and sat with me for ages and when my daughter cut her arm. Good work first aiders.

I was a visiter at rhyl sun centre on the 26/8/11 the hodnett family are lucky to have their son with them here today because i saw everything that went on with the inciedent and i am fully qualified in first aid and even i could see that the young boy was not breathing when he was pulled from the water the life gaurd had to revive him. And as for the wave machine i was in the water when i noticed the young boy being pulled from under the surface and at that precice time the wave machine was activated because i could feel the water moving with the motion of the sea my personal opinion is to get the wave machine power turned down or have it removed because it could have been anyones child next time they might not be as lucky as the hodnett family my best wishes to the little boy i hope he is ok and gets well soon

hi this is jason hodnetts family the young boy that was taken by the waves yesterday 26-8-2011 we nearly lost our son because of them and now he wont go near the swimming pool and it needs sorting. But thanks 2 the life guards reviving him he is ok but the wave machine needs 2 get removed or sorted because next time it takes a young boy/girl they might be 2 late from the hodnett family

Went Sunday 14th August 2011, dirty generally, smelly (toilets / wee) and very unclean, me and my sun had stomach pains, sickness and diorrhea the next day. Took us two days to recover. AVOID AT ALL COSTS. Have reported this dump to environmental health in Conwy Council. The place needs a refurb.

Do yourself a favour and go to the best place, Blackpool Sandcastle, went a few months ago and is A1.

I was coming back from a few days in Bakewell, Derbyshire to Rhyl and i was really looking forward to a great day in the Rhyl sun centre, but really it was a complete dump. The water smelled like sick and was full of plasters, the floor was all mouldy and dirty and you where walking round bare footed so that made it worse. And there is a children’s slide in the main swimming pool ( a little one) shaped like an octopus and one of the children could easy go down it and smack a little kid playing by the slides head. The changing rooms where smelly and grubby there was only about nine changing lockers in the changing rooms and there was about 30 people in the changing room. The food service was really bad. My step mum was at the front of the queue and she didn’t get served till half an hour later, the food was OK ish, just crappy pizza and panni’s on a plastic plate with a plastic knife and fork.

This is the most badly run and filthy water park i have ever been to and i don’t recommend this to anyone. Just three words really, DON’T GO THERE!!!

If you like the smell of sick / sewage then this is the place for you.

If you like to walk bare foot into the toiets to find yourself waliking in piss then this is the place for you.

If you like the sensation of vomiting for days then this is the place for you.

If you don’t like your kids send them here.

This place is a health risk.

Stay away!

You may enjoy yourself, and let a few things slide while your there. BUT your day after will not be as fun.

I would not recommend anyone to this place due to health and safety reasons. The changing rooms are filthy and smells of vomit. The toilet facility were absolutely dirty. People are walking bare footed on areas where people are walking with shoes on!! so therefore carrying bacteria etc into the pool. Both my child and niece had abdominal cramps within 48hrs of been here followed by severe vomitting and diahorrea.
I would advise anyone thinking of going here to keep clear until they change their setup!

This was my 1st visit to the sun centre with my kids who are aged 6 and 3 and to be honest it wasnt as pleasant as we expected! The changing rooms dont seem very clean and most of the locks on the doors are broken.Walking through to the pool all we could smell were the not so clean toilets and the floors were filthy. I am not a “fussy mum”,but i thought that for the price we paid to get in it was not value for money by any means!

fantastic fun for the whole family, and cost so little, brilliant..we will visit all the time when in Rhyl… enjoyed every minuite..

Being a Drama teacher I always have to look at health and safety and this venue made me a little scared. 6 slides in the middle of the larger pool pool where young children come off the slide into the air at a good speed and can easily whack into another child who is swimming along. As a parent you feel like you need eyes in the back of your head. Even my husband said it wasn't safe and he normally moans at how anal I am about health and safety issues.

Also as a mother to a 11month child I was shocked that they had no family changing or areas for a mum or dad to place a young child in while the adult was trying to get changed. I have never had this experience in any other pool in England.

Great day out for the kids. Plenty of parking right next to the Sun Centre. There is a main pool with a wave machine and some small kids slides. There is a small kids pool next to it and further on a wave pool where you get a surf board to ride the waves! There is also a Mono-rail thats runs above. There are places to eat there also including a great ice-cream counter!

ive been coming to the sun centre for some time now as we used to have a caravan in rhyl.
It was always a fun day out with real waves in the pool, slides and surfing!!!
great day out for families and kids love it.
they also have eating facilities which is good and easy if there are a few of you.

Ive been coming here everyyear since I was a kid,it was one of the first of its kind when it first opened,and its still an excellent place to come ,no matter what the weather is like,its always as hot as a summers day here,the wave machines are realistic,and there are plenty of activities to do,you can also go in a cable car which takes you around he top of the center.there is so much to do hear,and such a nice enviroment,we usually spend a full day here,the prices arnt bad,and the place is clean and the staff friendly,the also have a good gift shop

Recently this swimming venue that is located along Rhyl promanade has had alot money spent on it, but if i am honest it doesn’t look like it has. Ok it has had a new slide that goes out of the building and back in but it still looks very dated. It even costs to park

2 stars