by sachagriffiths2

SilverDoor Serviced Apartments

Chiswick, London

A specialist in the provision of serviced apartments in London, across the UK and worldwide, SilverDoor has grown since 2000 to become Europe's leading independent serviced apartment agent.

Address:

3 Dukes Gate, Chiswick, London W4 5DX

Tube:

Gunnersbury Railway Station (0.4 km)
Chiswick Park Station (0.7 km)

Nearby stations:

South Acton Railway Station (0.7 km)

Contact us:

020 8630 7200
lynseycalver

www.silverdoor.co.uk

Owner's info	Credit cards accepted: Yes
User's info	Price range: Average Give your opinion

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3 reviews of SilverDoor Serviced Apartments in English

andrews1985
London
1 review

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5 stars for SilverDoor Serviced Apartments

Review of SilverDoor Serviced Apartments from 26 February 2013

I would thoroughly recommend SilverDoor. Brilliant customer service, quick and speedy response.

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bettybea
1 review

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1 star for SilverDoor Serviced Apartments

Review of SilverDoor Serviced Apartments from 22 August 2011

We booked an apartment suitable for 2 couples and a single adult (ie 3 bedroom) at Ascot Apartments, Mayfair, London through Silverdoor Apartments.
Silverdoor were reluctant to accept credit card payment, and heavily persuaded me to pay by bank transfer, removing any security offered by my credit card.
When we arrived at Ascot Apartments and it was completely unsuitable for our needs.
At that moment we complained to Silverdoor, who said they would get back to us and we are still waiting (3 months later); although Ascot tried their best to accommodate us even though the error was entirely with the booking agent, Silverdoor not them. They also stated that there was a single apartment meeting our requirements in their building even though Silverdoor had guaranteed there was.

We had to pay an additional £800, before we could even unpack our bags, and had nowhere else to go at the last minute so therefore no choice but to stay.
We have tried to communicate many times since then and they seem to have vanished into thin air.

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Comment 1 comment on this review

Owner's comment
lynseycalver, 23 August 2011:
We are aware of this matter and have been in recent contact with the client.

We believe we did everything we could to explain the room configuration to the client above and have been in contact with her since the matter arose. We have definitely not vanished and continue to operate an office of 60 people in West London who can be contacted on +44 (0)20 8630 7200 or email@silverdoor.co.uk

SilverDoor make 1,000s of bookings every week and have many satisfied clients who continue to book with us on a regular basis, you can have a look at some of our testimonials here www.silverdoor.co.uk/testimonials
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Lydia
London
1 review

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Review of SilverDoor Serviced Apartments from 15 March 2011

Just wanted to say a huge thank you to both Ian and Oz, definitely hope to book with you again in the future.

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