Suprise! They’ve moved again! From Covent Garden to Hoxton. And re-branded the business (i assume to escape bailiffs and the many, many people holding vouchers)
Steer clear of this greaseball.
63 Charlotte Street, London W1T 4PG
12 Harley Street, London W1G 9PG
“Creating stunning, healthy smiles... Taking a gentle to oral treatment; Emergency Dentistry London cares for your general health as well as the aesthetic appearance of your smile. Located in London , our practice will help you achieve a stunning...” more...
Comment 2 comments on this review
Last time I went there they’d moved to Ecclestone Street in Victoria whilst waiting for their new premises to be ready in Russell Square. I’ve had two brazilians there and a cut/colour (all through Groupon). Yes, they did charge me an extra £20 for the brazilians but they are by far the longest lasting treatments I’ve ever had and I never use straighteners now. The salon is not the most luxurious but I can live with that. The staff are friendly and seem to know what they are doing. It is annoying trying to get through on the phone which takes an age to answer, but I’ve found it worth it! Hope this helps.
I just would like to clarify that I’ve read the reviews before I brought my voucher, as it was great deal for a cut and colour and keratin treatment I did pay a extra £10.00 which is standard as I have extra long hair and I wanted the best results
Before I’ve paid nearly £400.00 for the same treatments and I must say I was very impressed because of the reviews were not great but the service I received most excellent I really don’t understand what all the fuss was about to pay a extra £5.00 or £10.00 to have this kind of treatment
I will defiantly go back again as I really enjoyed myself and most of all my hair looks great.
ETA – I would like to clarify that I’m in no way doing this to be spiteful. There is an inherent risk in chemical treatments and mistakes happen. That’s unavoidable, what concerns me is the owners lack of concern and contact regarding my reasonable and calm contact to try and find a resolution to the situation.
Unfortunately I’ve had to edit my rating from 5 stars to 1.
After my last visit where I was very happy I returned to get the same treatments. Through no fault of the staff I was left waiting for about an hour whilst the owner put keys in a taxi so they could open the salon.
I believe that the delay in opening led to a situation where they were running behind schedule and juggling too many different things. My hair usually takes a long time but I was at the salon for almost 5 hours, with the cut only taking about 10 minutes. To be fair on the staff, who were without fault lovely, they were put in a very difficult situation. The gentleman who did my colour was at great pains to ensure the roots were as close to the scalp as possible.
My hair has been dreadfully damaged but the full extent of the damage did not become apparent until after the first wash when I had returned to Switzerland. The ends look like they have been burnt and my hair is breaking at all points after previously being very strong. I have had another cut in an attempt to remove the damaged ends but the next day the splits/breakages were again in evidence.
I have contacted the salon three times via email and tried to call on about 20 different occasions to allow them time to offer a solution. On the one occasion the phone was answered I spoke with the owner who assured me he would call me right back. That was 5 days ago and I have heard nothing.
The fact that my hair, which is, as the GF website explains ’ the gown you never take off – should look good 365 days a year, not just on the day you visit the salon!’ is irreparably damaged is one thing. The fact that there has been no response to any of my attempts to speak with them means that I would strongly suggest you look elsewhere for a haircut.
I also got the groupon deal for the keratin treatment and cut, they also provided a discount for a colour.
Charlotte was really lovely and very patient with me, she took a lot of time to ask questions about how I wanted my cut and colour and explain the details of the Keratin treatment. I have extremely thick hair to bra level and had to pay extra for the keratin however having read the offer conditions I was expecting that and more than happy to pay it. It would be silly to quibble about an extra £20 on a hugely discounted service to ensure it works properly, especially when it’s clearly stated on the offer details, no?
Like my cut, like the colour, love the keratin treatment. Would go back again and recommend to others.
Comment 2 comments on this review
hate to say this…..but whoever wrote this review sounds like they actually work for GF salon as they are coming from the perspective of the hairdresser not someone who would just write a review. A lot of businesses do this when they have had a bad review in order to try and redeem themselves….not sure i want to go there now???
I’m a SAHM mother of two living in Switzerland. FWIW as a follow up the Keratin treatment only lasted two months on my hair but don’t think that’s anything to do with the salon, more with the fact I run and swim a lot so it’s getting lots of chlorine and salt in it. Will still get another treatment next time I go to London and will get it done here.
Nice to know I sound professional/knowledgeable/dodgy though :)
I’ve been a client of Joe’s for the past 15 years…I followed him to Charlotte Street from his previous salon in Crouch End.
Joe cuts my hair (will never let anyone else touch it now!) and one of his senior designers does my highlights.
I enjoy my visits, catching up with the delightful staff and chilling out with my glass of wine knowing that I am in good hands.
Definitely highly recommend this little gem of a
salon in Charlotte Street!
I have had 3 Brazilian Keratin Treatments done at GF Salons (2 on Groupon vouchers and the last one with one of their discount vouchers) and would not go anywhere else now to get it done. They are always professional and go through a very thorough consultation before each application, with tips on how to maintain and care for it so that you get the best result. Never experienced that level of attention to detail and professionalism at other salons that have done my keratin treatment.
Now I have my colour done at the same visit as my
keratin – highly recommend you do the same.
My colour has never looked so glossy and vibrant.
I must admit that on my first visit I was a bit sceptical about
the extra ounces but when you take into account the fantastic discount you get
already, an extra £10 or £20 for gorgeous, healthy locks for the
next 3-4 months is well worth it!
After my first treatment I didn’t follow their advice about using the shampoo and conditioner, but these guys know what they're talking about! Having used the products after my second treatment, the results speak for themselves. At £13.45 each with the discount they give, they are worth every penny as they definitely help to reduce time between treatments and they last me 3 months!!!! I'm actually saving money now on hair products as the normal shampoo and conditioner I used cost about £6.00 each and I needed to replace them every month.
I visited Gf salons a few days ago and I’m writing this review as I was absolutely blown away with the high level of service in this salon! I had purchased a groupon offer to have a keratin treatment with a cut and blowdry for a price of £69 and was offered 50% discount on all colour services. As I arrived in the salon I was greeted by a very friendly receptionist who sat me down and offered me a selection of drinks including wine which was lovely after work :) I was then introduced to joe the owner of the salon who was going to be doÍng my treatment, he was very thorough with the consultation on this treatment and answered all my questions. I was then introduced to luca as I had decided to have highlights he helped me choose colours that were suitable for my pale skin and that were very natural as it was my first time having colour I was nervous but was put at ease by his confidence the colour come out fantastic! I then had my keratin applied so was in the salon for some time but didn’t mind as I was continuously being asked if I needed anything one of the girls even ran out to get me something to eat which I’ve never experienced before.. The owner joe was cutting my hair and when you put a pair of scissors in Joe’s hands he does produce magic!! He treated me and all the other clients in the salon like they were his guests and every member of his team are very proffessÍonal and i believe are passionate for their work and making people feel good. My experience overall was brilliant and my hair has never looked or felt this good!! I was given quite a generous amount of discounts for my next visit and will definitely be back with friends too!
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