gf salons

A friend of mine gave me a Groupon voucher for gf Salon in Charlote Street. I passed by today as they were not pickinig up the phone and the shop is shut down. Does anyone kinow if they have another salon? I was told they have one in Holborn, but can't find it online. 
Many Thanks,
N

I just would like to clarify that I’ve read the reviews before I brought my voucher, as it was great deal for a cut and colour  and keratin treatment I did pay a extra £10.00 which is standard as I have extra long hair and I wanted the best results

 Before I’ve paid nearly £400.00 for the same treatments   and I must say I was very impressed because of the reviews were not great but the service I received  most excellent I really don’t understand what all the fuss was about to pay a extra £5.00 or £10.00 to have this kind of treatment

I will defiantly go back again as I  really enjoyed myself and most of all my hair looks great.

Avoid at all costs! I bought the Keratin Groupon deal plus cut for £69 and was conned into paying an extra £20 (my hair is shoulder length and not particularly thick). The receptionist told me I 'might need to pay £10 extra if they need to use more than 2 ounces of product'. On my only previous attendance at this salon I paid £10 extra and my hair length is the same now as it was then so not sure why they suddenly needed to charge me a further £10 (of course, they advised me of this half-way through the treatment so I had to go with it). 

I emailed the voucher to them (twice, including on the day of my appt) as instructed on the voucher, but they seemed incapable of finding it and again asked me to retrieve it from my email on my phone which the receptionist took to the front desk and starting faffing around with.

My stylist was running almost 1 hour late and there was no word of an apology for this. The stylists who took turns in washing, applying the treatment and cutting my hair were reasonable. The piece de resistance was the card machine "not working" and the receptionist putting the transaction through on the phone with some other random salon/company. She eventually managed to communicate my card details to whoever was on the other end of the phone (after screwing it up twice and telling me that the problem was with my card). Beyond annoying.

Just to clarify the direction of this review: This place is a disaster. I would never go back there again.

I had purchased a deal for a Brazilian Keratin treatment, which I was having for the first time ever. From the way this salon sells itself as a place for pampering and relaxation, I was surprised to find myself in the McDonald's of hair salons, designed for quick touch-and-go, high turn-overs. The staff were friendly enough upon my arrival, offering me a drink, but then it all turned sour. The stylist told me that I would have to pay £10 extra if it was found that I needed extra treatment. I have two hairs and a half on my head, so I was certain I wouldn't need it. But lo and behold, I did! However, I was soon to discover this was all a big hoax as while my treatment was setting in, another client with thicker, longer hair came in and was sat next to me. She was sold the £10 'extra' thing too, but she immediately caught them out and said she'd had Keratine treatment before and she was certain she didn't need anything 'extra'. Clever woman, unlike me. I'm not the confrontational type, so I let it be. At the end, they told me that I needed to use special parabin-free products and sold me their own line products for £50!!! Like an idiot, I took them, only to find out later that I could have purchased them from any Boots for significantly less than half the price! I know I sound like I only have a single brain cell, but as someone who had never had this Kertain treatment before, I had no idea how things worked and I just went with what I was told. I'd like to think I am now wiser.

It gets worse, though: a week or so ago, I went to a proper salon for a hair-cut and the hairdresser was appalled by my hair cut, although only 3 months had passed since my visit to the hellish gf salons. The layering was all wrong and the hair cut was among the messiest she'd ever seen.

Avoid this salon at all costs. They're just going to smile at you while they rip you off.

These people are not honest! This is the first review I have written ever. I am used to bad customer service, but this obviously and sleazy sales environment made me so angry that days later I find it funny and feel sorry for the staff!

As mentioned earlier there is a lot of whispering between staff and the whole issue of them using more Keratin and charging is a complete con. For such an 'expensive' product, one assistant I had, rubbish too, spilt most of it on me and herself in order to use more!

They used one ounce more which was £10 and tried to tell me it had been 3 so £30. This miraculously went down to 2 ounces, then they confirmed the 1 so £10, just like that when the boss had seen the other customers looking at my objections.

This is after a brilliant lady spent a lot of time straightening my afro hair!

The stylist who had started applying the cream (I had 3) refused to come over and clarify how much she had used and suddenly couldn't hear! The salon is about 30ft!!!! Its tiny!

In all honesty though I do feel sorry for the staff. Their actions suggest they are paid via commission only.

I left a parting note with the lady who accompanied me to the cash point (yes really!) to get the extra £10, that they would have got more from me if they hadn't have been so obviously sales focused. The dishonesty of the whole operation meant the 1 decent member of staff missed out as I was so unhappy with the whole environment. 

In case they read this which I hope they do, this one decent lady had short dark wavy hair herself. The Australian girl would have had a thumbs up too but I was shocked to see her true colors over the whole extra Keratin fiasco. Might I add that she seemed like the only actual stylist and the rest more like sleazy random call center staff who either spent all of their time in the mirror, whispering amongst each other, or all collectively standing around one tiny reception desk trying to look like they were doing something???....

I will not be going back. For any other people with afro hair, the service is not adequate and the stylist had no idea how to even wash or brush my hair. I understand it is a European hairdressers but their services should be advertised accordingly.

For anyone else, this is a sales environment not a hairdressers! I guess the service may be okay (sorry I have nothing to compare it too) but having done an internet search, the products and method they used can be done at home..... 

They could not charge £200+ for this service which they claim too... £70, discounted or not is still a joke!

ETA – I would like to clarify that I’m in no way doing this to be spiteful. There is an inherent risk in chemical treatments and mistakes happen. That’s unavoidable, what concerns me is the owners lack of concern and contact regarding my reasonable and calm contact to try and find a resolution to the situation.

Unfortunately I’ve had to edit my rating from 5 stars to 1.

After my last visit where I was very happy I returned to get the same treatments. Through no fault of the staff I was left waiting for about an hour whilst the owner put keys in a taxi so they could open the salon.

I believe that the delay in opening led to a situation where they were running behind schedule and juggling too many different things. My hair usually takes a long time but I was at the salon for almost 5 hours, with the cut only taking about 10 minutes. To be fair on the staff, who were without fault lovely, they were put in a very difficult situation. The gentleman who did my colour was at great pains to ensure the roots were as close to the scalp as possible.

My hair has been dreadfully damaged but the full extent of the damage did not become apparent until after the first wash when I had returned to Switzerland. The ends look like they have been burnt and my hair is breaking at all points after previously being very strong. I have had another cut in an attempt to remove the damaged ends but the next day the splits/breakages were again in evidence.

I have contacted the salon three times via email and tried to call on about 20 different occasions to allow them time to offer a solution. On the one occasion the phone was answered I spoke with the owner who assured me he would call me right back. That was 5 days ago and I have heard nothing.

The fact that my hair, which is, as the GF website explains ’ the gown you never take off – should look good 365 days a year, not just on the day you visit the salon!’ is irreparably damaged is one thing. The fact that there has been no response to any of my attempts to speak with them means that I would strongly suggest you look elsewhere for a haircut.

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I also got the groupon deal for the keratin treatment and cut, they also provided a discount for a colour.

Charlotte was really lovely and very patient with me, she took a lot of time to ask questions about how I wanted my cut and colour and explain the details of the Keratin treatment. I have extremely thick hair to bra level and had to pay extra for the keratin however having read the offer conditions I was expecting that and more than happy to pay it. It would be silly to quibble about an extra £20 on a hugely discounted service to ensure it works properly, especially when it’s clearly stated on the offer details, no?

Like my cut, like the colour, love the keratin treatment. Would go back again and recommend to others.

I found GF salon on Qype and had a read of the reviews and i thought i would give it a go i have to say i will be returning and i would reccomend to anyone !

I thik the hairdresser was called Jo .

Thanks for everything!

I used this saloon for the third time recently and as some of the reviews have been very negative, I wanted to add a few comments. Like the previous reviewer, I want to save some money so I look for vouchers for keratin straightening on a regular basis. The saloon is clean and yes the toilet is in a strange place and needs some attention, but I have always had good , friendly polite service. I have seen Joe, the owner and two other hairdressers called Lucas and Marianna and on all occasions my hair was done to a good standard and I have been pleased with the results. Yes, on all visits I am asked to consider buying the recommended shampoo and conditioner, which I normally decline, but I do not take offense at the offer, as I understand this is a business and that they are Recommending products for my hair that they believe are necessary. I normally purchase similar products online. This is no different to the policy of most hairdressers and I normally have my hair cut in my local saloon which is in Maida Vale and they will sometimes recommend products for me. If I want to pay £250 to £300 in my Local saloon for the same treatment ( they do not offer Groupon vouchers), I will probably have a slightly different experience in a more elegant surrounding, but I choose to have my hair done here and I accept that some people might take offense with their sales technique, but I hope that Joe the owner trains his staff to not be pushy as this will offend people. I wanted to post this review as I can see that there are several negative reviews and I wanted to let people know that, I have put in to perspective my experience, and yes the offering of products can be offensive and also the extra charges for keratin if you have longer hair is annoying but as the original charge is cheap, I do not mind. I have always be advised in advance about extra charges and it is written in small print in the offer.

Visited this salon yesterday and I have to admit I was a little nervous as I have been going to the same hairdressers for a couple of years and am more than happy with the service I get but I needed to save some money so that was the reason I bought the Groupon deal for the brazilian straightening and decided to get my whole head of highlights done at the same time as the price was so good.  When I arrived I was made to feel extremely welcome and my stylist, Lucas (french) was very nice.  I explained what I wanted with my colour but he called on Maria to just go through it with me to also confirm and make sure I was happy.  I was offered drinks and sweets the whole time I was there and I must admit any doubts I had soon went away.  Lucas took his time and he was very thorough.  Maria also checked to see if I was OK!  Yes they do go through a lot of questions about the straightening process (I already have had it done several times before) but I didn't find it annoying - at the end of the day they are running a business so it was fine.  Maria put the keratin on and Lucas then blowdried and straightened and then he cut my hair exactly how I had asked.  I left the salon very happy and my first experience at this salon was extremely positive.  I would go back again as I left with several discounted vouchers that all will save me money in the future. 

Wish I had read the reviews available online before buying the voucher through Groupon. Very disappointed with the salon, apart from the job done by a French hairdresser who was actually very professional and friendly.
 First of all I got a phone call 45 min before my appointment to let me know they were running late and that the same appointment had to be postponed for 45 minutes. I was ok with that even though had never happend to me when visiting other salons. When I got there I was asked to seat and the blonde receptionist with ponytail sat next to me to begin what it felt like a lecture on the Keratin treatment. Among the things she "taught" me, there was something that I did not like at all. She mentioned the £10 per ounce of extra product that they would have to add. But the hairdresser didn't even see my hair, so I wonder how she knew I needed more. I tried to enquire about this and she was actually rude showing that she must be getting the same response from other customers...and she doesn't like it! In the end she said they would have charged me just £10 extra no matter how many extra ounces (which is what the voucher states). Then I was put in the hands of Maria, who seemed nice but then, after whispering with the receptionist (you get lots of this in there) changed her attitude and twice told me that they were charging me "just £10" extra.  They made me feel as if I was stealing their money just because I was using a voucher!! The French guy took over, thank god, and I actually liked my hair. The attitude of the 2 ladies no! Never again.

I had the keratin treatment (brazilian blowdry) a couple of weeks ago. While the results were great, I woke up the next day with severe rashes and hives behind my neck, ears and on my forehead. The stylist (I can't remember her name) assured me that the straightening product they use at GF salon is 100% natural; however she failed to mention that it contains formaldehyde, a toxic substance (which is banned for some uses in Europe and the International Agency for Research on Cancer has declared it a known carcinogen). She also did not give out any warnings or advice about what negative effects the product could bring and did not offer to carry out a patch test.  I had to wash my hair a few days before I was supposed to and had the rashes for over a week before they completely disappeared.
I emailed GF Salon to let hem know of what happened to me but they prob don't care as they did not even ackowledge receipt of my email.
The keratin treatment is not worth the discomfort. NEVER AGAIN!

Had my colour done and keratin treatment.  Very impressed with the overall results.

Although I swim 3-4 times a week my hair still feels fantastic thanks to the advice given by my stylist on maintaining my hair and protecting it from chlorine and salt water.

Very friendly and professional.

Will definitely be back.

I had a colour and keratin treatment done at GF Salons.  I value the advice given during the consultation which I've never received before in any other salon.  My colour, which I was advised to do on the same day as my treatment, is vibrant and still hasn't faded.  Best decision I made!

This is the longest lasting keratin treatment I've had and can only put it down to following the after care advice I was given in the salon and using the after care products.

Great team, very professional and very friendly.  

Highly recommended!

I’ve been a client of Joe’s for the past 15 years…I followed him to Charlotte Street from his previous salon in Crouch End. 

Joe cuts my hair (will never let anyone else touch it now!) and one of his senior designers does my highlights.  

I enjoy my visits, catching up with the delightful staff and chilling out with my glass of wine knowing that I am in good hands.

Definitely highly recommend this little gem of a salon in Charlotte Street!

I have had 3 Brazilian Keratin Treatments done at GF Salons (2 on Groupon vouchers and the last one with one of their discount vouchers) and would not go anywhere else now to get it done.  They are always professional and go through a very thorough consultation before each application, with tips on how to maintain and care for it so that you get the best result. Never experienced that level of attention to detail and professionalism at other salons that have done my keratin treatment.

Now I have my colour done at the same visit as my keratin – highly recommend you do the same.  My colour has never looked so glossy and vibrant.

I must admit that on my first visit I was a bit sceptical about the extra ounces but when you take into account the fantastic discount you get already, an extra £10 or £20 for gorgeous, healthy locks for the next 3-4 months is well worth it!

After my first treatment I didn’t follow their advice about using the shampoo and conditioner, but these guys know what they're talking about!  Having used the products after my second treatment, the results speak for themselves.  At £13.45 each with the discount they give, they are worth every penny as they definitely help to reduce time between treatments and they last me 3 months!!!!  I'm actually saving money now on hair products as the normal shampoo and conditioner I used cost about £6.00 each and I needed to replace them every month.

100% hooked!

Friendly. Knowledgeable. Thorough. And NO pretensions.

For expert colouring, I couldn’t recommend the team at GF Salons more.

They made sure that I never left feeling anything but 100% satisfied that I got what I wanted – even though it meant being coloured and treated twice in one sitting at their insistence! 

I've rebooked to have my colour done in 8 weeks - thrilled to be getting 25% discount with their rebooking policy.

Great hospitality and enjoyed the authentic Italian wine!

My daughter bought me the Groupon voucher for a Brazilian Keratin Treatment as a gift whilst visiting from South Africa.  And wow! the results are amazing. My hair, which is extremely thick and course, is so smooth and silky to touch.  Two months later and having returned to an extremely humid South Africa, my    hair still feels and looks amazing.  At long last no more frizzy bush in the humidity and so much easier to manage...just wash and go!

I had to pay for extra ounces, which they explained to me is not only due to the thickness of my hair but also due to the porosity of my hair (due to many years of colouring and using straightening irons) and have to say it was well worth it for the result.

I am using the after care products religiously. I love the mask and use it weekly as a deep treatment as well as a barrier to chlorine and sea water when I swim.  The products are extremely reasonably priced given they last - I still have not finished my first bottle which I bought 2 months ago.

The staff were attentive and friendly and thorough in their approach. I will definitely be using the voucher they gave me for my next Keratin treatment when I'm next in the UK.

had the keratin treatment on saturday at GF salons. I also got charged extra for the 'extra 2 oz' of keratin used in my hair and also had to purchase the special keratin shampoo and conditioner. Altogether I had to spend 40£ extra on the day, which is a bit too much. While the stylist was applying the keratin, it did not feel like she was doing a skilled, detailed job as she took big sections of hair and applied keratin in a hurry! I also thought I would have straight hair for the next 4 months but be aware- this will not straighten your hair but just make it more softened and frizz-free. My hair was staight until I washed it, when it went back to being slightly curly. It is silky and frizz free but still wavy. Get another treatment done if you want straight hair as this isnt the treatment. Overall, I will not be going back there for anything else.

I had my keratin blow dry treatment done today...I had purchased a groupon voucher, Charlotte was nice and friendly, the staff as well, but they charged me 15£ more for extra keratin...I do not have extra long, thick hair...reading the previous reviews I think they do this with everyone...well, they will have more and more complaints...best way to run a business...the owner was there,  but I did  not talk to him.Second time I did this treatment  (last time was somewhere else...) seems fine, but I'll see in the next days/weeks...I am going to call Groupon to give them a feedback as well.

I visited Gf salons a few days ago and I’m writing this review as I was absolutely blown away with the high level of service in this salon! I had purchased a groupon offer to have a keratin treatment with a cut and blowdry for a price of £69 and was offered 50% discount on all colour services. As I arrived in the salon I was greeted by a very friendly receptionist who sat me down and offered me a selection of drinks including wine which was lovely after work :) I was then introduced to joe the owner of the salon who was going to be doÍng my treatment, he was very thorough with the consultation on this treatment and answered all my questions. I was then introduced to luca as I had decided to have highlights he helped me choose colours that were suitable for my pale skin and that were very natural as it was my first time having colour I was nervous but was put at ease by his confidence the colour come out fantastic! I then had my keratin applied so was in the salon for some time but didn’t mind as I was continuously being asked if I needed anything one of the girls even ran out to get me something to eat which I’ve never experienced before.. The owner joe was cutting my hair and when you put a pair of scissors in Joe’s hands he does produce magic!! He treated me and all the other clients in the salon like they were his guests and every member of his team are very proffessÍonal and i believe are passionate for their work and making people feel good. My experience overall was brilliant and my hair has never looked or felt this good!! I was given quite a generous amount of discounts for my next visit and will definitely be back with friends too!