Fulham, London
765 Fulham Road, Fulham, London SW6 5HA
Tube:
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136-138 New Cavendish Street, Fitzrovia, London W1W 6YD
“Here, we combine techniques from both east and west to offer you an unrivalled experience - you'll feel pampered, relaxed and energised by our holistic treatments. Eliminate the stresses of modern living and improve your health and wellbeing, in...” more...
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Comment 1 comment on this review
Hi Emily, Thank you very much for your valuable feedback. we will work on this area and continue to grow.
Hope to see you soon
Best Regards
Review Manager
Buty Salon Fulham
Comment 1 comment on this review
Hi Sandy,
Thank you very much for your valuable review. It is much appreciated. Yes, Anna and Mala are two of the very old therapists we have with us. I am glad you had the chance to have treatments with them.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
Comment 1 comment on this review
Hi Vicky,
Thank you very much for your valuable review. It is much appreciated. Yes, threading needs a lot of practice and we have very good threading therapists at our salon. Ludi is one of the best.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
Comment 1 comment on this review
Hi,
Thank you very much for your valuable review. It is much appreciated. We are pleased that you find our staff friendly. Hope to see you soon on your next vacation.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
Comment 1 comment on this review
Hi Andrew,
Thank you very much for your valuable review. It is much appreciated. We have now located you in our database.
The Olympic season was the busiest in the year for us, however we went the extra mile of changing our busy diaries a bit to accommodate you and your wife at the same time. We are only happy that finally it paid off in a good way. We are hoping to see you soon on your next vacation.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
I booked a pedicure on their Valentine’s offer, which I eventually ended up paying the full amount for the treatment, as the girl at the desk couldn’t speak English enough to understand the offer. The therapist was nice and polite, however when performing the pedicure she cut my toe with the scissors. Resulting in the rest of the treatment being sore and painful.
I called to rectify the payment issue, to start with the so called manager wasn’t knowledgeable of there pricing structure and dates of their offers which resulted in her having to call me back twice. As for my now swollen toe, she was reluctant to help, however eventually advised that if I wanted to do anything about it I have to attend the salon, show my toe and file a official written complaint. Isn’t showing my cut toe enough?!
This place lacks any customer service and is expensive for mediocre results
Comment 1 comment on this review
Thank you for your feedback. We have found you in our system and we have a good insight into the problem.
You had a Pedicure on 19th Feb 12, and our Valentine offer expired on 15th Feb 12. This is the reason you did not get the discount on that day. On 20th Feb 12 we refunded you £8 as our Valentine offer as a gesture of good will.
The therapist has made a note to say, that she had to cut the rough skin off the toe which resulted the soreness and we are very sorry
i love this place,i go there for my regular waxing hollywood and eyebrow shape, sobia does a great thread and anna is very ac
curate with bikini waxing, i must say im not the easiest of clients(!)
have also had a few session of caci with jenna, it really does work. if you are looking for methods of non surgical face lifts go there!! they know their stuff!!
also go to the hammersmith butysalon as its close to my office and i sometimes see carolina or erika both excellent therapist.
very speedy with waxing (just what you need when your in pain) but they do a very good job.
i agree with the dodgy music!
Comment 1 comment on this review
Hi Jacie,
Thank you very much for your valuable review. It is much appreciated. Everything what you have said about our therapists is great. Now we have sorted out the music we play.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
Been here twice now and had very good treatments, they send great money off vouchers which are well worth it as the treatments aren’t cheap. Rooms could do with a bit of an update as it seems like a pretty big place and I would love it to feel more spa like and not sure about the dodgy music but none of this took away from my lovely treatment.
Comment 1 comment on this review
Hi,
Thank you very much for your valuable review. It is much appreciated.
I appreciate the feedback you have given here about the rooms and the music. We are trying to improve and give the best to the clients.
For more information please visit our website http://www.butysalon.co.uk/
Best Regards
Review Manager
Buty Salon
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Comment 1 comment on this review
Hi Serena,
Thank you very much for your positive reviews. We look forward to seeing you soon.
Many Thanks
Buty Salon