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Bristol Marriott Royal Hotel
College Green, Bristol BS1 5TB
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12 reviews of Bristol Marriott Royal Hotel in English
Very comfortable rooms and a great breakfast buffet. Good facilities too - swimming pool, underground garage, etc. Four stars rather than five, because this hotel suffers from annoying little things (e.g. plenty of bath gel and conditioner but no shampoo in the bedroom) and we heard rather too many people at the reception desk making complaints about niggly things that a hotel of this calibre ought to have RIGHT. This is not helped by the fact that a lot of the staff on the reception desk look as if they are trainees from other Marriott hotels around the world and they deal with the complaints in 'Marriott-speak'. Our booking was a bit complicated and was poorly handled over the telephone by someone whose English was not up to standard. By contrast the local UK staff are very good. Too many things are just not up to standard, and the result is that you feel frustrated. However, this a fantastic location and a wonderful city and we WOULD stay here again.
This is a beautiful Hotel. The staff were all friendly and very helpful. The room was spacious and very comfortable. I stayed here using Tesco vouchers and was worried that I would be treated second rate, but these fears were completely unfounded and I felt completely at ease and relaxed. The pool was very serene and peaceful (it was 9pm). My only negative comment would be that if you do not know the area the car park was difficult to spot (immediately on your left after you turn at the lights, before the statue there is an arch going under the hotel)
Lovely old building, smack on in the centre of Bristol, next door virtually to the Cathedral (well worth a visit). Spacious, comfortable and opulent public areas and well appointed bedrooms (all what you'd expect in a 4* international hotel). Breakfast is good, with a very good choice of items and eggs prepared by a chef in front of you. I had a meal as part of a function and the food was reasonable, as one would expect in an establishment of this kind, though probably bordering on prosaic. There is a good underground car park too, which is always a bonus in the centre of a busy city. I can't give it 5 star; it's a business hotel, it offers all the 4* services you'd expect, but impersonally, so 4* it is, and 4* it gets.
PS) I forgot to say that their public loos are a bit run down. This is especially important if you are attending functions as you are otherwise less likely to use them. A lick of paint and some better housekeeping would definitely be in order, which is a disappointment for a place of this kind.
I was in Bristol on business and my wife joined me for the week-end. Location is great and very convenient. The surrounding area had a lot of areas/places to choose from to eat or hang out at.
We stayed here in September and as we arrived fairly late in the evening we were upgraded to a suite. The room was lovely although the entry-card to the room didnot work and had to be reset twice.
The bathroom was gorgeous and the bed comfortable but it was very noisy, perhaps because it was a Saturday night? as there appeared to be a disco either in the hotel or next door which didnot stop until after midnight.
Breakfast was excellent, lovely surroundings, self-service.
One of Bristol’s best 'chain’ hotels, in an enviable position on College Green, next to the Cathedral and City Hall, and perfectly placed for the night life around Bristol Harbour.
The building itself is a very impressive piece of Victorian architecture, and is listed at Grade II. Built in 1863-8, by the architect W H Hawtin, it is a confident exercise in Italianate, executed in limestone, with an imposing, symmetrical façade. The interior was heavily refurbished in 1991 and again in 2008, and features some impressive function rooms, including a grand palm court.
As you’d expect, rooms (over 200) and service are pretty good, and there are lots of facilities for business travellers, although I can’t comment on the restaurant as I’ve not eaten here apart from breakfast. I recently attended a large conference here, which all went flawlessly (ie no problems with the sound and IT equipment) - a first for me!
What can I say? Excellent staff, great room (comfortable bed) and late bar.
I would definitely recommend this hotel if visiting Bristol as it is well maintained and is close to the nicer parts of Bristol including Clifton (either a 10 minute walk if you’re in good shape or just a quick bus ride away if you’re not).
The staff upon arrival were some of the friendliest in a hotel I’ve come across.
This Marriot Hotel is set just off the main shopping streets in Bristol towncentre. It has it’s own private carpark for guests, but it is very central for public transport and most places are reachable just by walking.
The Hotel is very castlelike and really beautiful to look at. The interior is very luxurious and the staff are very accomodating and warm.
Rooms are fairly large and in many Four poster beds are standard with lovely dark wood furniture to set off the colours of the decor, they all have lovely all white bathrooms with power showers.
The restaurant is very large and they do a lovely buffet style breakfast.
The Hotel has a large sweeping staircase to the first floor as well as lifts also.
The only downfall is this hotel often accomodates stag and hen parties and unfortunately we were on the first floor so you can get some noise when people are going back to there rooms.
But apart from that a wonderful Hotel, serving lovely food which makes it a really luxurious weekend away.
Lovely hotel. The building is very nice, and everything is spacious and well decorated.
There is a small gym with swimming pool in the basement which is nice to let off some steam.
The food is excellent, drinks are pricey. A good hotel, but overpriced for what it delivers. There are definitely better places to stay for the same or even less money.
I have only been inside to pick up friends staying there, but my impressions are all good. Their room was comfy and of a high standard, though no one had told them that opening the refrigerator incurred a charge even if they didn’t use anything from it (the front desk refunded the charge). they also had a key card problem, but this was swiftly resolved.
It’s a beautiful building in a good central location, next to the Bristol Cathedral and College Green. The shopping areas of Broadmeads, Park Street, Cabot Circus and the waterfront are all close by or a short walk away.
My friends raved about the breakfast they had every morning and had nothing but positives regarding the staff and service.
I would be happy to recommend this as a hotel option if staying in bristol.
This Hotel is a large and very plush-looking. I have not stayed here but did go to a Christmas Meal with my work at the Marriott. The decorations were nice and the venue looked good.
I was disappointed with the food that was served, it was dry and the vegetables were undercooked. I know that when meals are cooked in bulk the quality is never that good but I expected more from the Marriott.
The drinks were also really expensive so after the wine that was served with the meal was finished, I couldn’t afford to drink any more!
We stayed here little over a month ago. Nice place. On arrival we were very nicely, and swiftly, dealt with. However, the room we were given had a double bed not twin beds as requested. This confusion arose as a result of our booking having been made through an agent (online) rather than directly. Even so - not ideal. That said, it wasn’t the end of the world. Breakfasts were out of this world and the waiting and lobby staff were really lovely. All in all, no complaints and a very pleasant stay to report. Worth the 4 stars.
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