M&Ms world

One word to describe it: overrated. It is just an elaborate shop selling sweets and merchandise. Service is temperamental. During my first visit, the shop assistants were really nice and friendly. One even offered to take photos of my friend and I, and another had a lovely girlie giggle with us over some M&M’s PJs.

Today, I took my PJs back because they didn’t fit me (no fitting room). The Asian chick processing my refund is the loudest, most annoying person I have ever had the misfortune to meet. While I was waiting for her to process my refund, I was distracted for a second and spoke to my friend who was with me about our dinner plans. This rude lady then tapped her pen against the till repeatedly to get our attention, as though I was this irritating THING taking up her time. To be fair, she wasn’t really doing anything at that time and I was the only customer at the till. When she completed the transaction, I asked her if it was complete, and I got a rude one-worded reply.

I know it is a bank holiday and bank holidays can get incredibly busy, but if you hate your job so much love, I have a solution for you: QUIT!

Will I go back? Probably. Will I spend another penny? NO. Not until they sack her.

Great store with a lots of choice and a lots of goodies!

This store is a definition of Marketing ! It's amazing, on 4 floors, you can find everything branding M&M's. In the same way, you can do some funny pictures with the different M&M's statues Red, Blue, Yellow... Nevertheless, except the fact that you can find the chocolate sweets in many different colours, I was disappointed because you can't find the M&M's with peanut butter but only the M&M's with peanut (the classic) or just with chocolate (the smallest).

I still can't believe I did it after I managed to avoid this place on my trip to NY. But seeing EVERY single person with yellow M&Ms shopping bag last Sunday in central London made me somehow want at least see why. And it's a 4-floor mad house! As much as a big kid as I am, melting down each time I see cuddly Winnie the Pooh I completely don't understand why people buy stuff with the smiley faces of M&Ms chocolates! And saying stuff, I mean, EVERYTHING, from gold clubs through plates to baby stuff. I don't understand why do people go cvrazy about this place as the candies are not much different from those bought in the supermarket. I don't think it makes any difference to my mouth whether it eats blue, green and red M&Ms rather than pink, purple and brown. And all these forced British accents, M&Ms as king Henry the VIII, M&Ms pretending to be the Beatles crossing the Abbey Road, that's insane! There's even machines on which you can "test" what colour of M&Ms suits you best. But well, what could you expect from an American company, it has too be blown out of proportion and entertaining. I've read somewhere that it's the biggest candy shop in the world. It's anything but.