Thank you for your feedback, we very much appreciate all of your comments. Regarding the underside of you sofa, we use this fabric as standard on all of our products and the reason for this is purely down to strength, it is one of the strongest base cloth fabrics you can get and is used widely across the industry and a strong/modern alternative to Hessian. We fully appreciate that Hessian looks good however, it is not as strong and the difference in cost is minimal. We certainly do not use it to keep cost down as at Sofas and Stuff are all about quality.
Sofas & Stuff
Fulham, London
- Address:
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7 Parsons Green Depot, Parsons Green, London SW6 4HH
Tube:
- Parsons Green Station (<0.1 km)
- Parsons Green Tube Station (0.1 km)
- Contact us:
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08081 783211
020 7078 8835
Contact via email
Sofas-and-Stuff
www.sofasandstuff.com
- Opening hours:
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10am - 6pm Monday to Saturday
11am - 5pm Sunday and Bank Holidays -
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283 reviews of Sofas & Stuff in English
Our bed arrived in time for christmas and we are delighted with it.
Thanks!
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We were really pleased with the style of showroom and easy nature of the sales team. We dealt with Suzanne who was lovely and incredibly helpful; guiding us through the process and anticipating our needs. For example calling ahead to check fabric stock ahead of ordering and going through specific instructions as to the upholstery finish we requested. We didn't think that we would be able to get our new sofa's in time for Christmas and the week before this was looking highly unlikely due to issues with the delivery company, that said Suzanne and the team at Sofa and Stuff helped get us on the list for delivery and we're delighted to say that we took delivery of our two beautiful new sofa's the day before Christmas eve.
Overall we're very pleased with the sofas and with our fabric choice of wool and wool plaid my only slightly negative observation would be the finish to the underside of the sofa's looks cheap as its made of polypropylene black bottoming and doesn't reflect the image of the sofa especially if you choose, as we did, an expensive fabric. This is probably a cost issue and keeps the overall cost of production down however as I am currently learning upholstery I wouldn't use such a product myself and am slightly disappointed by this aspect of the sofa and finish.
I would recommend Sofa & Stuff to friends as the experience has been painless and thoughtful although I would probably suggest they used a house fabric to align cost and finish. On that note when reading reviews there are great comments on service but not much on quality hence I think its important to note parity of price and product offering.
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Owner's commentSofas-and-Stuff, 31 December 2012:
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Delivery men were fine and careful but I had to chase the company for a time and date as S&S had advised me the order was with the carrier and still no contact after a couple of days. We did like that the delivery company gave a two hour time slot. Stain Guard info and box missing so yet another Email. All was resolved quickly.
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Good news travels fast. well done!
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and careful and friendly deliverymen completed a class act.
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Also the delivery guys were punctual and took their shoes off (new carpet!) Would highly recommend Sofas and Stuff and would use again.
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I saw a promotion for Sofas & Stuff in the Times and took a look at their website. I didn't find exactly the style and shape we wanted, but thought it was worth going to the showroom. Initially, I felt the showroom (Parsons Green) was more warehouse-looking than I expected. But the sales staff were inviting, and ended up spending lots of time with us. The sales woman found a picture of the type of sofa we were after, which wasn't on their website. There was also a sample of it in the showroom, so that certainly made the difference--to actually sit in it! We were also pleased to be told that we could order it in a larger size.
We found the quality of fibre seat cushions and feather-filled back cushions to be of the same quality as the other company, for almost half the cost. The sales woman then spent hours with us going through fabric sample books and was very patient, as we had quite a picky idea of what exactly we were after. Samples were ordered, as she insisted we really need to see the fabric at home in daylight.
We are very happy with our new sofa. We received an email about when to expect delivery, and the only negative I can report is I had to phone the delivery company as I had not heard from them by the date specified on the email. They then told me they'd be delivering 3 days later, and that I could not choose any other date or it would be weeks before we'd see the sofa. This was most annoying as I then had to cancel everything I had set for that day. I was given a 2-hour window the day before, and a phone call 20 minutes before the men arrived. The delivery men also moved my old sofa into our garage.
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