This really upsets us all at Garment Printing :(
It is very rare that we get bad feedback about our printing. Very rare indeed. When we hear that a client is unhappy we are all unhappy too. We strive to be the best and offer the best…and 999 times out of 1000 we are the best. Sometimes something unexplainable happens, and in this case, after printing the same design twice, Jason was still unhappy. We reprinted free of charge. And we would have offered a refund but it was not requested. We will go to the end of the earth and back to ensure our customers are happy. We stay in touch with all our clients to check the printing quality and service, so that if anything does go wrong we can assess the problem and either reprint or refund. We offer a 100% MONEY BACK GUARANTEE for this.
Jason, we miss you and hope you come back to us, and we thank you for your honest feedback. We take this feedback seriously. We have now added a new process to our Quality Control and are even more confident in our products and services. For any of our customers please note, our aim is to EXCEED your printing needs. For any clients wanting DTG printing please contact us and we will run you samples to prove the printing quality we can achieve. Look at this DTG client for example – detailed designs – over zips – http://www.zipt.co.uk/
We love to Print.