Thank you very much for taking time to write a review and giving us valuable feedback. We are a new business with a young management and we value customer feedback immensly and use it as a tool to improve our business. We ask our customers how they like their red meat cooked in order to make their experience better altough this is more work for the kitchen, we take on this challenge because rather then serving what we want, we try and serve what the customer wants and I can assure you we normally serve the meat perfectly cook and I apolagise this was not delivered in your case. In regards to you salad, i can assure you we do not serve anything that is not fresh, our salads are seasonal and we choose to go with green salad in the summer as is easier to eat and lighter. The brown lettuce you refer to are rose lettuce and we specially ask our supplier to
bring that in for us. We hope you will give us the opportunity to earn your custom again in order for us to make sure you leave The Banc with full of satisfaction.
Jan & Fabio