Furniture city is a brilliant store. The have kind and courteous staff. If they say they sent along an independent furniture specialist they did and if you could have proved it was the manufactures fault they would have issued you with a refund. There’s a reason the store has been there foe so long!
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Furniture City
Halifax
Beds and Furniture
- Address:
-
88 Horton Street, Halifax, West Yorkshire HX1 1QE
- Contact us:
-
01422 344541
Johnston Press Plc.
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Birstall Mill Carpets
Flock House, 934 Bradford Road, Birstall, Batley, West Yorkshire WF17 9PH
High Quality Carpets
4 reviews of Furniture City in English
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Dealt with this company for 25 years always recieved excellant service and such polite and friendly staff,Its a huge store with massive choice of quality furniture,well worth a look.
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Fantastic furniture store its got to be the biggest in yorkshire choice is amazing and prices for every pocket,bought many items over the last 20 years staff are all polite and very friendly to deal with.
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Brilliant furniture store. It's got a lovely range of furniture to fit most budgets. The staff are very helpful and polite. I have bought from them several times and am always very pleased both with the service which I cannot compliment enough but also the quality of the products.
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My wife and i purchased a leather three piece suite from Furniture City Halifax in 2010. After two months the leather started splitting between the sections. We were taking excellent care of the suite with the kit we bought from Furniture City but this did not stop the leather from splitting.
I contacted Furniture City and told them i was horrified at what was happening to our new suite.
Furniture City sent along a so called independent furniture specialist to assess the split.
He tried to say some liquid had been spilt on the the settee and then tried to glue the split and cover it over. I told him we were not happy with his excuse as no liquid had been spilt and if it had we are talking about leather which wipes up clean.
The middle section of the suite was over stuffed and the left hand end piece was under stuffed.
I contacted Furniture City again but was told they wee sticking by what their independent specialist had said and it was up to us to prove there was a fault at manufacturing level.
I contacted trading standards and was told they are not a member of the furniture ombudsman so even if we did prove fault, getting it replaced could be a long and expensive process in the courts
MY ADICE DONT BUY FROM FURNITURE CITY HALIFAX save your money,time and breath.
I contacted Furniture City and told them i was horrified at what was happening to our new suite.
Furniture City sent along a so called independent furniture specialist to assess the split.
He tried to say some liquid had been spilt on the the settee and then tried to glue the split and cover it over. I told him we were not happy with his excuse as no liquid had been spilt and if it had we are talking about leather which wipes up clean.
The middle section of the suite was over stuffed and the left hand end piece was under stuffed.
I contacted Furniture City again but was told they wee sticking by what their independent specialist had said and it was up to us to prove there was a fault at manufacturing level.
I contacted trading standards and was told they are not a member of the furniture ombudsman so even if we did prove fault, getting it replaced could be a long and expensive process in the courts
MY ADICE DONT BUY FROM FURNITURE CITY HALIFAX save your money,time and breath.
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Comment 3 comments on this review show all
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ps360, 14 September 2012: -
misspiggy1, 1 April 2013:Always two sides to a story.
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saucy1, 1 April 2013:Always two sides to a story,obviously no manufacturering fault found.
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