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Designfurn

Soho, London

4 30 reviews Rating details

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Soft Furnishings Soho | Soft Furnishings London | Furniture Shops Soho | Furniture Shops London | Designer Furniture Soho | Designer Furniture London
Designfurn Limited is a market leader in Europe selling over 50,000 beanbags in Europe last year. We are a dynamic young company, committed to producing high quality beanbags for indoor and outdoor... show more
Address:

20 Broadwick Street, London W1F 8HT

Tube:

  • Piccadilly Circus Tube Station (0.4 km)
  • Oxford Circus Tube Station (0.4 km)
Contact us:
Contact via email
SalesUK

www.designfurn.com/en

Opening hours:
Mon - Fri: 9:00 - 18:00
Sat - Sun: closed
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SENA HOME FURNITURE - Barking
SENA HOME FURNITURE

London NW1 2DE

5

“Our online shop offers furniture with a difference, we source all our furniture from the EU and aim to always offer you something different to everyone else on the market. From novlty childrens bedroom sets to sstylish modern livingroom sets we want...” more...

28 reviews of Designfurn in English

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User photo: kirstenheeboll
kirstenhe...
Silkeborg
1 review
Offensive content?
1 star for Designfurn
Review of Designfurn from 10 April 2013
I ordered an Eames item in December 2011; the full amount was withdrawn from my account immidiately after I placed the order. Then I waited 78 (seventyeight!) weeks before I received the item!!!!
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User photo: M_R_
M_R_
Amsterdam
1 review
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1 star for Designfurn
Review of Designfurn from 2 April 2013
Look out, do not order here! The special offer time counter on their website continuously gives the impression that you should hurry. Log off, return any time the next day and see the thing is still counting down. There is no mention of waiting time for delivery on their site, it is very easy to find lots of ppl online who have been waiting for weeks, months or even over two years! Yes, there are also lots of reports of prompt delivery, but all from people in London, none of them ever wrote a review about any other company.
Don't let them fool you
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User photo: Bakmann1984
Bakmann1984
Grenaa
1 review
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1 star for Designfurn
Review of Designfurn from 17 March 2013
We have ordered 4 Charles Eames chairs, but very late in the process did we understand that they were not the original ones. After trying to cancel the order by email, we haven't heard anything from them. They have withdrawed the money alright. My bank have been contacted and they will try to retrieve the money for us. Looks like a hoax!!! 
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User photo: Ucvn
Ucvn
Luleå
1 review
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1 star for Designfurn
Review of Designfurn from 16 February 2013
WHERE ARE OUR ORDER????  We ordered two nice lamps from this company several weeks ago.
we payed exactly 1847 swedish kronor. BUT we have not received them YET!!! 

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User photo: stephanfischer
stephanfi...
Karlsruhe
1 review
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1 star for Designfurn
Review of Designfurn from 26 December 2012
(updated on 22 January 2013 )

Significant problems with Infurn.

We ordered a chair in May 2012 and were told that delivery would take more than 10 weeks later. In October 2012 we were told that delivery had to be again postponed because of quality problems. The promised discount would only apply if we would buy additional articles. In November 2012 we were again told that shipment had to be postponed to March 2013 because of quality problems. We then requested a cancellation of our order. However, nobody answered our emails and our frequent phone calls were also not answered. After we found out in December 2012 that many similar cases had been described in the Internet we also described out case in several Internet platforms. 2 weeks later Infurn started to call us, sent emails and offered to either deliver after another 10 weeks or to refund the money. We requested a immediate refund which then finally happened. Up to you to come up with your own judgement.

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User photo: Mr_SJ
Mr_SJ
London
1 review
Offensive content?
1 star for Designfurn
Review of Designfurn from 10 January 2013
Ordered Poul Henningsen Snow Ball Light on 24/12/12 - best price available anywhere after 30% discount (always available?) and further £10 sign up discount. However no delivery date was given on order, the account status was updated 2 or 3 days later with a delivery date of 02.05.2013! Wow! I then reviewed the terms and conditions - this is the only place I could see that tells you delivery will be 8-12 weeks - this long delivery time IS NOT MADE CLEAR prior to order. So after receiving the estimated delivery date of 18 weeks from order, I attempted to contact INFURN for a refund. Being the Christmas Holidays this proved difficult, they do not have a phone number on their UK site, I submitted a callback request, which was confirmed, INFURN were to call back within 3 days. Day 3 they cancelled the call back. So 6 days in I was not able to speak with INFURN. I tried to email day 7, no reply. I requested a callback again, this time I received a call, the customer service assistant seemed helpful and said that she would process the refund. That afternoon I then received an email from the same customer service assistant stating that cancellations need to be made within 7 days of ordering! although they would process it as an exception but they would charge me 20% of the order value. Of course, not happy with the outcome I replied stating this would not be acceptable and requesting confirmation that they would refund in full. I followed this up with a phone call to customer services in the US who emailed on my behalf to the UK team for the full refund.
This was now 7 days ago on the 2nd January 2012 and I have not heard a thing.

Avoid at all costs unless you don't mind waiting up to 12 months...with no guarantees of delivery or money back.

READ MORE about the Owner of INFURN (Designfurn Ltd) here! He is linked to a pyramid scheme as reported by the Financial Times http://www.ftadviser.com/2011/10/25/regulation/regulators/unregulated-gold-savings-plan-sparks-ifa-s...

He is also a director of more than 165 UK Limited companies, see link http://www.cdrex.com/andreas-jenk/24169.html (click at bottom of page to see more companies listed)

Help combat Fraud, report INFURN - do it NOW - call Action Fraud on 0300 123 2040.

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User photo: l11saa
l11saa
London
1 review
Offensive content?
5 stars for Designfurn
Review of Designfurn from 1 November 2012
Great quality, super friendly customer service when I had some questions and delivery within a few weeks. 5 stars from me!
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User photo: rehhhjjiiuinkj3784
rehhhjjii...
London
1 review
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5 stars for Designfurn
Review of Designfurn from 31 October 2012
was so worried but received my order and i  love the quality so great ......
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User photo: phillshio3667438
phillshio...
London
1 review
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5 stars for Designfurn
Review of Designfurn from 31 October 2012
great product good price amazing quality .....will order again  
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User photo: Natti3
Natti3
London
1 review
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5 stars for Designfurn
Review of Designfurn from 29 October 2012
A few weeks of waiting for delivery, but once you receive your furniture it's well worth the wait. I absolutely looove my Charles Eames Chairs !! Beautiful design, great quality and to such bargain price! Definitely not the last time I ordered from designfurn!
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User photo: 1emma
1emma
London
1 review
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5 stars for Designfurn
Review of Designfurn from 24 October 2012
Super friendly service, delivery within a few weeks, and I couldn't be more pleased with the product. If your'e thinking about buying from Designfurn - Go for it!
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User photo: mely345
mely345
London
1 review
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5 stars for Designfurn
Review of Designfurn from 24 October 2012
Great company, fast response time, quality product!

just happy to got my order 
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User photo: rufila
rufila
London
1 review
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5 stars for Designfurn
Review of Designfurn from 24 October 2012
The wait may be a little long. But the product is as promised, and is in the best condition.
just love it 
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User photo: Barbara_rb
Barbara_rb
London
1 review
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5 stars for Designfurn
Review of Designfurn from 22 October 2012
Extremely great and friendly service from Infurn!! the products are absolutely value for money, very happy indeed with my purchase!!
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User photo: Jasmine401livecouk
Jasmine40...
London
1 review
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5 stars for Designfurn
Review of Designfurn from 16 October 2012
My product received fast. efficient delivery. good service and excellent quality goods!!
Could not be more pleased.
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User photo: anne_C
anne_C
London
1 review
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5 stars for Designfurn
Review of Designfurn from 11 October 2012
Absolutely great service received my order last week and well pleased with it!! Infurn is value for money!!
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User photo: Tahima
Tahima
London
1 review
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5 stars for Designfurn
Review of Designfurn from 10 October 2012
Just received my 2 Charles Eames chairs.... They look exactly like the original chair; I think I will get few more........... Well done Designfurn
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User photo: philipmama
philipmama
London
1 review
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5 stars for Designfurn
Review of Designfurn from 10 October 2012
Received my order 

Extremely comfortable - exactly what a wanted cosy and nice.....!!!



Thanks 
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User photo: Ellinor123
Ellinor123
London
1 review
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5 stars for Designfurn
Review of Designfurn from 10 October 2012
I ordered a BigBoy just a few weeks ago, and today I received it , about 3 weeks after ordering. The quality seems to be great and it's suuupercomfy ! Well worth the money, a great buy!!
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User photo: Marion765livecouk
Marion765...
London
1 review
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5 stars for Designfurn
Review of Designfurn from 8 October 2012
great stylish furniture, good service, quick fast effiicient delivery! well done designfurn.
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