Odeon Cinema

I made the mistake of going there when it first opened, a mistake I hope to never make again. I am a large lass but have never been unable to fit in cinema seating before, I did here. When we went I didnt realise that seating was allocated and adhered to so when we went into the cinema we found they had put everyone in one row (the rest of the cinema was completely empty). To make things worse, when our film started, every time there was a quiet bit in our movie we could hear the screening next door. The staff were rude and extremely unhelpful, the prices extortionate and the manager was somehow suddenly unavailable when I asked to speak to him.I couldnt even leave a comment in the comments/complaints book as it had apparently suddenly disapeared. I always go to the Movie Starr on Canvey these days. The prices are far cheaper and the staff are always helpful, even when I take my hubby who is in a wheelchair

i get in for student price, but after when i wanted to see final destination 4, i was asked for ID, i shown them my student card to prove im 16 and over but they did not accept, my card clearly shows my picture and date of birth, i am not going there again if they are going to be like that, and also the prices are unacceptable, they charge about £3.00 for a small coke, i go to wilkinsons and buy my stuff there, but other than that, if i had been payed alot of money then i wouldnt mind other than its a good place though.

Large multi-screen cinema located at the top of the high-street. Me and a friend went to watch a film and we found it was £7.20 for regular seating! The popcorn and a drink 'deal’ was also well over priced. I found the staff very rude, unhelpful and lazy. I would also say that there should be more legroom in the cinema itself.
I would much rather visit empire in basildon

Up the top end of the High Street next to Victoria Plaza.
There are seven screens which means lots of variety for the family.
To avoid the queues, book your tickets online and then use your credit card to collect them from one of the two machines which are located by the main doors.
The tills have just recently gone over to chip and pin which clearly is more secure than just using your signature.
Tickets are fairly extortionate in my view with a recent visit for me, my wife and child for regular seating costing over £20.
On the ground floor you can fill your pick and mix bag up till your heart is content, however it isn’t cheap so it might pay you to buy your sweets and drinks from WH Smith opposite and save yourself a small fortune.
There is excellent disabled access, with a lift to all floors.
I can only vouch for the mens toilets but they have this weird lighting which is similar to ultra violet and is very unpleasant to the eye. The cubicles leave a lot to be desired as well, however considering the traffic they receive they aren’t too bad.
The seating is either regular or premium, the premium seats having a bit more leg room, wider and a little for sumptuous.
Would be 5* if the sweets and drinks were cheaper and the toilets were a little more pleasant.

Quite expensive for the cinema (around £7-8 each) but it has about 7 screens with a wide range of choice of films. You can also opt for premier seating which is much more comfortable. Has plenty of drinks/snacks downstairs including a Ben and Jerry’s ice cream bar but, again, it is very expensive. Righ tin the town centre so easy to get to.

Lots of screens. No need to travel to larger sited at Lakeside. Reasonable prices. Helpful staff.

Although the staff seem to be entirely populated of the people who didn’t do too well at my high-school, they are always very polite and helpful.

They never make a fuss about if you bring in your own food, though of course, they prefer you to buy their own, which isn’t mega pricy, though expensive, and generally very tasty, (the bread in their hotdogs is a little dry, but they’re still edible).

The accessability is fairly good, and if I’ve ever had any seizures there they’ve done their best to help me, though I can understand how the experience of seeing someone has a seizure if off-putting, they never hold it against me.

a large cinema with very easy access to all floors and bathroom areas.

queuing sytem is well handled with friendly and helpful staff, who happily show you to your seats and the right area!

the food area for sweet treats is a little bit pricey though, but they have bits for sale on every floor, and bathrooms on every floor too make it easier to go out to get a treat or for a bathroom break during the film.

I cant say ive had bad experiances at this cinema, the staff are usually all friendly, once i was late for a film and the ticket collection machine wouldnt take my credit card and there was a long queue but the staff helped me out and i got in there on time. So overall good service, toilets are always clean, seats are quite standard, good memories in this cinema. (:

Set on three floors this cinema has over five screens and always has the latest films on offer. Excepts orange wednesday which is a good thing as just as pricey as other cinemas. Reasonably clean and welcoming. Never make a fuss if you like taking your younger children to a twelve.