Wholesale Masters

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Comment 3 comments on this review show all

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

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Comment 8 comments on this review show all

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

• 
  JoJoIPAD, 21 November 2012:

  I to have contacted Watchdog!! let me know the rest of the companies i will contacte them also the more reports of fraud the better!!!!

• 
  alpal2728, 21 November 2012:

  ok so I have done some research and the company director Gerald Hayford comes up as Gerald Tawiah!!!
  He is linked with Wholesale Masters Ltd, Phones For Me Ltd, Wholesale Masters limited limited, and Fonebitzuk Ltd!!! Also under 4 different addresses 2 in London and 2 in Derby.
  Also got an email address for him which i dont know if it still works and a telephone number which I tried and is engaged.
  Also i cant email them on any email addresses at Wholesale Masters as they have now suspended all of them so you cant get through to them by email anymore!!!
  I havnt heard from any companys that I messaged but if you want to try i contacted the following:
  Wowcher
  Bizzy
  Choozen
  Companies in the UK
  Duedil
  Company Check
  Twitter
  1234buy
  Gooster
  Shopping.lycos
  Gumtree
  Qype
  Adulmec
  Edendeal.

• 
  alpal2728, 27 November 2012:

  ok…so strangest thing..checked my online banking today and seem to have a refund from them!!!!! Full amount!!!
  Anyone else had theirs??

• 
  JoJoIPAD, 27 November 2012:

  I have checked my bank account and do have a credit for the full amount, however this is not from wholesale masters this is from my bank – they have credited my account are now in the process of taking action against this scam company!!!

• 
  alpal2728, 27 November 2012:

  good.
  Weird how i got it back from them unless i have mis read it. May be i should double check and call my bank!!!

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Comment 8 comments on this review show all

• 
  Owner's comment

  margit orban, 13 November 2012:

  I can confirm this is not a scam. we currently have a small issue with a delay which has effected some stock lines from our supplies due to this busy period. If you would like a refund please email returns@wmasters.co.uk This will be made within 3-5 working days.

  Kind Regards

  Emma Sanderson

• 
  alpal2728, 14 November 2012:

  May be you would like to explain why your telephone number doesnt work then and no one replies to emails?

• 
  maurival5, 17 November 2012:

  if this is not a scam can you explain why on Company’s House your business is stated as being dissolved!!
  I asked for a full refund and was told it would be 7-21 days as per contract, although you were contratced to deliver within 3-5 days!
  When I complained Simon Evans said that he would not be contacting me again and he considered the matter closed!

  Please explain as this is not the way to do business.

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  maurival5, 19 November 2012:

  not sure if you have seen my comments to the email they sent, basically the company is dissolved, it’s on company house’s site. The business address doesn’t exist, it’s a street of houses.
  One of the emails that was sent to me didn’t make sense, looked like someone who doesn’t speak English wrote it, probably from China!

• 
  alpal2728, 19 November 2012:

  yes I had one like that. It was really bad english. Iv contacted my bank who is investigating and hopefully get a refund that way. Its weird how we have our emails ignored yet they respond on here!!!!

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

• Yes, notify me about replies

Comment 6 comments on this review show all

• 
  alpal2728, 8 November 2012:

  I called police today – you need to contact ‘action fraud’. You can go onto the website and file it or call 03001232040 and they will investigate

• 
  Owner's comment

  margit orban, 14 November 2012:

  I can confirm this is not a scam. we currently have a small issue with a delay which has effected some stock lines from our supplies due to this busy period. If you would like a refund please email returns@wmasters.co.uk This will be made within 3-5 working days.

  Kind Regards

  Emma Sanderson

• 
  maurival5, 17 November 2012:

  can you also explain that the post code shows a street with no businesses on it??

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

• Yes, notify me about replies

Comment 27 comments on this review show all

• 
  james5292, 6 November 2012:

  I have had a similar experience and reported it as a crime this morning.

• 
  maurival5, 6 November 2012:

  when did you order from them and which police station have you reported it to??

• 
  alpal2728, 7 November 2012:

  I orderes a PS3 on the 18 october. Still have had nothing. had one email to tell me it would be here on the 5th November and still nothing. They are Ignoring my emails now and the telephone number doesnt seem to be right as it just goes dead after a few rings and no one pics up, and i am about to report it to my bank and the police.

• 
  alpal2728, 7 November 2012:

  I orderes a PS3 on the 18 october. Still have had nothing. had one email to tell me it would be here on the 5th November and still nothing. They are Ignoring my emails now and the telephone number doesnt seem to be right as it just goes dead after a few rings and no one pics up, and i am about to report it to my bank and the police.

• 
  ajaykumarsoma, 7 November 2012:

  we have orderd 2 apple ipad 3 64 gb. They have placed adds in gumtree.com. I have called them and they told me that they will ship the item by 6th nov.

  I sent a reminder asking them for the item on 05th nov. they replied saying that it would be delivered in 2 weeks.

  i am waiting for the item.

  They have given fulll page adds in local papers regarding ipad and they have many items in the website. The site is in existance from 2 years.

  what can we do about it?

  anybody suggest??

• 
  alpal2728, 8 November 2012:

  I have informed my bank and they are investigating. Last time they did this I got a full refund from my bank so hopefully this will happen again.
  In the meantime I am going to contact the police. The only thing I could suggest is contacting Gumtree and explaining to them. They may well remove them from their site as they have to think of their reputation.

• 
  alpal2728, 8 November 2012:

  ok so i contavted the police and the people that deal with this stuff is ‘action fraud’. You can go onto the website and file it or call 03001232040 and they will investigate. If everyone does it then they will realise its more serious.

• 
  maurival5, 9 November 2012:

  Hi all, I have looked them up at Companies House and the company has been dissolved, so we probably won’t get the goods or money back. I reported it to actionfraud, so as alpal says we all need to do this.
  They have sent emails to me after I threatened them with the police saying that they will send me a refund but it will take up to 21 days!!

• 
  alpal2728, 9 November 2012:

  quick enought o take the money but take their time in paying it back!! If you contact your bank you should get your money back from them once they have investigated.

• 
  Owner's comment

  margit orban, 14 November 2012:

  I can confirm this is not a scam. we currently have a small issue with a delay which has effected some stock lines from our supplies due to this busy period. If you would like a refund please email returns@wmasters.co.uk This will be made within 3-5 working days.

  Kind Regards

  Emma Sanderson

• 
  alpal2728, 14 November 2012:

  May be you would like to explain why your telephone number doesnt work then and no one replies to emails?

• 
  JoJoIPAD, 16 November 2012:

  I am to having the same problem my order was made on the 15/10/2012 – received a e-mail advising it would be with me on in the next 7 days after numerous e-mails this was 11 days ago! Where is it???!!!! No reply to e-mail and the telephone does not work!!!! I will be contacting trading standads, fraud action line and whoever i need to. The information on the net does not let you know about delay’s etc. I will get this matter dealt with even if it means going to the papers – this company will be disolived by the time I finished Its disgusting no contact number or replies to e-mails!

  I want a full re-fund ASAP, however when you do apply for the refund on returns@wmasters. co.uk the e-mail is returned.

• 
  maurival5, 17 November 2012:

  it is already dissolved – look on company house

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  JoJoIPAD, 19 November 2012:

  Please let me know if you get a refund. I have now left this in the hands of the bank and I will be contacting Action Fraud, I have also been advised by the bank to contact Trading Standards on 08454040506. This company have a cheek, they have now managed to get advertisements through wowcher!! keep me updated should you get a reply.

• 
  alpal2728, 19 November 2012:

  well i have now contacted Wowcher and told them!!! I will also be ringing trading standards later. Will keep you posted.

• 
  JoJoIPAD, 19 November 2012:

  Brilliant – all reported to the relevant agencies now so lets see!!! Funny how we not getting any replies from the Masters…..

• 
  alpal2728, 19 November 2012:

  I have also contacted dealzippy which they are ltrading with and im going through the internet now. There are also complaints on PassionFord.com and scambook.com. I have found Simon Evans profile on uk.linkedin.com who is the director that very occasionally replies to emails and is rude.

  Yes Wholesale Masters has gone down but the address was in London which is also a block of flats. They went down on 13th November 2012 yet they have a new address in Derby now and still Trading. If everyone on here wants them stopped they all need to help out and contact people. Unfortunately I cant do this on my own, :-)

• 
  JoJoIPAD, 19 November 2012:

  I have completed Action Fraud on internet, logged it with Trading Standards and the bank. Let me no where to go next I am with you all the way!

• 
  alpal2728, 19 November 2012:

  Excellent. They are on twitter but I have only just joined and dont know how to tweet on their page so everyone sees it. Iv tried but cant seem to do it. Any ideas?? Can you do this at all??

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

• 
  ajaykumarsoma, 29 November 2012:

  I have received full refund from wmasters. They said that due to some techincal problem they could not deliver the item.

• 
  alpal2728, 30 November 2012:

  Yes I have recieved a full refund aswell. Very strange after all the emails being ignored and the address and phone number doesnt exist. But at least we got our money back!!

• 
  Chars1234, 6 December 2012:

  I am still waiting on a reply from this company. Again the same thing – Ordered an ipad for christmas and like everytone else have received nothing.

• 
  maurival5, 7 December 2012:

  I went through my bank and I have got a full refund from them, surprising what happens when officals get involved. I suggest you do the same..hope you’re successful. Merry Christmas

• 
  JoJoIPAD, 10 December 2012:

  I received full refund from my bank not the company the bank are now on their tail. all the relevant officals have been contacted also.

• Yes, notify me about replies

Comment 6 comments on this review show all

• 
  alpal2728, 7 November 2012:

  I orderes a PS3 on the 18 october. Still have had nothing. had one email to tell me it would be here on the 5th November and still nothing. They are Ignoring my emails now and the telephone number doesnt seem to be right as it just goes dead after a few rings and no one pics up, and i am about to report it to my bank and the police.

• 
  Owner's comment

  margit orban, 14 November 2012:

  I can confirm this is not a scam. we currently have a small issue with a delay which has effected some stock lines from our supplies due to this busy period. If you would like a refund please email returns@wmasters.co.uk This will be made within 3-5 working days.

  Kind Regards

  Emma Sanderson

• 
  alpal2728, 17 November 2012:

  i contacted the following email address: returns@wmasters.co.uk. They told me they have cancelled my order and will refund me within the next 3 days to the bank account that I paid from after telling them how awful there customer service is (no replies to emails, telephone number does not exist, Taken my money, No product recieved and that I have now had to go and buy another from somewhere else). I told them that i have contacted the police and Action Fraud (which I have!) and that there are numerous other people from this site that have done the same thing due to having the same problem as me.
  They ignore everyones emails but reply on this site!!! Doesnt make sence!!!
  REALLY dont think I will get that refund somehow.Will have to wait and see what the police and action fraud have to say. Will keep you posted.

• 
  alpal2728, 19 November 2012:

  ok…so I have contacted many companys that they advertise o and trade on; Wowcher, Bizzy, Choozen, Deal zippy, companies in the uk, duedil, company check, passionford, twitter, gooster, 1234buy, shopping.lycos, gumtree, qype, adulmec, edendeal.

  Simon Evans the director has a profile on uk.linkedin.com/pub/simon-evans/47/858/5a2.

  Iv registered with this site but cant seem to get a message to him. Dont know if anyone else wants to try.
  Other people have had the same probs and are on websites: scambook.com and passionford.com.

  Im still pulling up companies they are advertising on so if anyone else finds a company please let me know.

  Unfortunately for wholesale masters…they have scammed the wrong lady!!!! I will do what i can to screw them up!!!

  Also i have just become a member of twitter so i can tweet them on there but im still not sure what i am doing wrong but i cant seem to tweet. Any ideas?? Or may be someone could do it for me??

  Trading standrads have also been informed now. Anyone else wanna do anything to help??

• 
  maurival5, 20 November 2012:

  Gerald Hayford is the Managing Director, Simon Evans is in accounts, he’s the one that sent me a gobble de Gook email, can’t spell or write a proper sentence
  I don’t think we can do anything else, Action Fraud are on to them so, never been on twitter so can’t help there, but I have put it on my Facebook page.

• 
  alpal2728, 20 November 2012:

  Managed to tweet them and report them on twitter. have now contacted watchdog aswell!!!

• Yes, notify me about replies