“Papadoms is an Indian restaurant in Aldgate, E1, London. We serve Indian food both for delivery and collection. Our opening times are Monday to Sunday 18:00-23:00. We deliver to the following areas: E1, E2, E8, EC1, EC2, EC3, EC4, N1.
Had a real bad experience with Saravana bhavan branch at Wembley, Ealing road. The manager ( a South Indian, short dark male) was very rude and used foul language. We requested a girl waiter ( a short fair complexion) to please pack the entire bowl of rice. This girl in particular is very arrogant ( every visit we have observed) and always brings the wrong order, and always frowns at you when requested any dishes!!
The girl bought a plastic container and just placed on the table and told us that you have to pack your stuff !!!
This was just very ridiculous and have never seen in any hotels!
When inquired with that manager, he rudely told that you should read the rule book that in busy hours we "arrogantly" tell our customers to pack their own stuff as " we have waiter shortage"!!
Is this fair? Should a customer be given a rule book before entering a hotel? Why don't they display in very big posters outside the hotel. Also is it the customers' fault that they have a waiter shortage?
Anyway, at the manager should have conveyed the same in polite way. He was so rude, that I asked for an explanation, which was given as follows- " we have no time in dealing with customer request at "busy hours". He had no manners to talk with a lady!!
Therefore I request that either please remove that manager or change the horrible rule book of SB that degrades customers rights
SORRY No WAy TO GiVe 1 STAR. Had to give as it was not allowing me to publish my review in this blog!
19th march I came in sarawana bhawan wembley with my all family n friends. I got very bed service there. one short person (your manager) was there he was very rude and proudy.he didnt take order properly we got all our food late. my dosa was cold and said to that short person change in bcouse it gettin cold but he didnt change. my all friends disappointed and feel insult. he didnt talk properly. I was very angry then one waiter was there he was very soft and polite. he said so many times sorrry to me on behalf on him.I remember his name sachin. but your manager didnt said sorry even single time. I dont want to come again in sarawana bhawan. that kind of person losing your customers...!!!!
I went there with my friend and family for breakfast. Asked some warm water for my 18 month daughter and he got us boiling water. When i repeated that i wanted warm water and not hot water, he was like what is the differance between warm water and hot water!!!!
Then he was like if the water is hot why dont you poursome cold water from the jug on your table? I tod him that ther was no water in the jug. He was like..so what. Cant you just take it from another table??
I got so pissed off and told him athat if that was the case, then i did not have to call him for that.
To top it all he then took a jug of cold water from another table , poured it into a cup and addec some of the boiling water, DIPPED HIS DIRTY UNHYGENIC HAND into the cup and said "Now its not hot. You can give it to your daughter"
As a regular of other Saravana Bhavan branches, I am disappointed with the service levels here. When I ordered a takeaway they ended up packing something else. The South Indian food is good although the Sambar is often salty.
Went there with a friend and we had two different thalis. The food was great, especially the south indian thali; the service was pretty friendly and quite prompt. Great vegetarian food! (The south indian thali was actually pretty much the same as in the UAE where we had originally discovered this chain). The decor and setup of the place are nice and modern; nicer than some of the other restaurants that we passed on the way to the restaurant from the station. The prices seem pretty reasonable/cheap for London too. A really nice meal all up; well worth the trip up to Wembley.
They have a special Jain Menu however the food is usually with Onions
and when we ask them to change it, their reply is "this is a south
indian restaurant and you wont get jain cuisine". The Staff is very rude and does not offer friendly advices.
This place is recently opened on 23rd March 2012. Earlier there used to be Tulsi Vegetarian Restaurant here.They still have some of the Tulsi staff along with some Tooting branch staff working toghether. Saravanna bhavan is popular for its vegetarian south Indian cuisine however unfortunately the food and the service is overhyped.
I've been to numerous other South Indian restaurants and I would prefer Chennai Dosa which is just opposite the place.