I recently came to the lounge after visiting a few salons on the high street, I had been to graham Webb, Toni & guy & raw all f which I have found onl know how to cut 1 or 2 styles don't listen and are some what rude and inexperienced, I stumbled across the longe after a horrific visit to Raw, I came in to the salon and was greeted by friendly staff, the place was a buzzing mix of smiles and laughter. I waited a short while before have in a chat with a senior stylist, a lovely young man, who was very eager to find out what I wanted from my visit, and how I styled my hair at home etc, etc, I booked a appointment with him and came the following week, I must say I am very happy and will be going again, soon.
I've been to many salons over the years and The Lounge has to be the best by far. The staff are very friendly and welcoming and I always feel I can relax and have a good old natter with the girls. I love the décor of the place and especially the massage chairs, they're fantastic! I've always come out of this salon extremely happy with my hair styles and now a lot of my friends and family have started going there too. I would highly recommend this salon to anyone who wants a really good hair cut/style or even some sort of beauty treatment. Looking forward to my next visit.
I agree with Leona below - I've also been to a few others in Orpington but The Lounge is by far the best and have been going there for over 2 years now. The staff are very friendly and I always enjoy my few hours there (especially the massage chairs when I get my hair washed!). Am always really pleased with my hair - have highlights, tint and cut and it always looks brill. They're great at giving advice when you want a change (I used to have brown hair and went to them looking for a dramatic change to blonde!) and clearly know what they're talking about!
Also have had beauty treatments here which were also great, as I had expected.
Would thoroughly recommend this salon!
Also my boyfriend goes here now too as they do great men's hair. He used to go to Toni & Guy but much prefers what they do here, and it's much better value!
I have been looking for a local Hair & Beauty salon, I have visited all within the High Street but 'The Lounge' is now going to be my regular salon. They have clearly built up a reputable brand and pride themselves on there expertise. Professional, stylish & excellent customer service. I felt extremely welcome & comfortable through my entire visit. Highly recommend!
I couldn't disagree more with the first 2 comments on here. I thought the decor was modern and stylish.
The service I received was very good compared to others in the local area. I found the staff to be friendly and knowledgable. I would recommend a visit to this salon.
Review of The Lounge from 1 August 2012
(updated on 7 August 2012
I agree with the assessment below; it is visually a little tacky.
They do offers during the week and the staff are friendly. BUT, the technical side varies wildly, the hair washes have been consistently bad - pick a combination of rushed, only washing the top part of your hair, not rinsing completely, being very rough. They do seem to be in a rush which I find anything but relaxing but it was convenient and we're all busy.
UPDATE: Last time I visited was simply a disaster. I felt like I was constantly saying "no/please stop that/what is that you're about to spray in my hair/pls stop digging into my scalp/my hair colour isn't right..." to the point that I went straight home, washed my hair again as there was still tint on the scalp and popped a hat on it to cover the mess of patchy colour and very irritated skin.
I'm now having a colour correction service elsewhere once the irritation has gone down(!) and needless to say, never going back.
This hair and beauty salon in Orpington high street is rather extravagant. It feels as though they have tried to make an effort to be stylish and unique but it comes across a little tacky. The girls that work there are lovely and there are a range of beauty treatments to visit The Lounge for. It is a place to relax and be pampered and to some people that is all that matters. I find The Lounge to be a bit too expensive and I am also rather loyal to other hairdressers in which I have been to a great deal more often.