Forresterhill Hospital, Aberdeen

I unfortunately had a stay in this hospital following a car accident. My stay at this hospital was awful. The only staff member I would positively mention was the woman who gave me the menus for food choices and the physiotherapist who was lovely! I was left alone most of the time I was there with everyone else in the ward being checked on and cared for. The staff in the ward made me feel unimportant and I felt totally uncared for. I was in a vulnerable state as I had experienced the trauma of a car accident (where I was a passenger) and the staff did not care. When I complained of this, I was told that it appeared that I didn’t want anyone to talk to me as I had earphones attached to the television. Following this complaint I still didn’t get the care people would expect in a hospital. I don’t want to knock the NHS as I feel it is an invaluable service that we all need. I just felt that I was excluded whilst at this particular hospital.