Adee Phelan

I agree with all the one star reviews. I got the voucher through Groupon. I too waited 2 months for my appointment. Despite booking system on line saying that I could be booked within two weeks. I have received an email that the first appointment available was actually much latter.

On arrival I was greeted by a nice lady she was helpful and offered me a drink showed me a seat and advised me that the stylist will be with me shortly.

The lady that did my colour was ok, she did exactly what I asked for. However the presumed ‘Art Director’ that suppose to cut my hair did not seem to be the one. A girl had her concept or rather no idea what she was doing. As she was cutting my hair I felt like she was doing it for the first time in her life and she was scared. I spend about good 10 minutes explaining that the last time my hair saw scissors was 6 months before and I need a proper chop and style. Dead end, she simply just slightly trimmed my hair. I got really frustrated at the end and I felt like to walk out. At the end my hair looked exactly the same as I walked in (apart from the colour) minus £55 for the colour mid short hair) and £24 for the voucher. I was really angry and felt ripped off.

The saloon itself felt like with no character, with a bunch of people who just met each other on the day and there was no much bond. It almost felt like they are freelancers that hire a chair in the saloon to cut hair.

I would not recommend this place to anyone.

right im one of thsoe people who never write reviews....I bought the groupon offer for £24 (hair cut with Art Director etc worth £100) I had to wait from November to Feb for my appointment. I got a call at 7pm on the Friday to cancel my appointment on the Saturday. The previous day i read the 2 bad reviews on here so I think it may have been a blessing in disguise....

It has taken me 10 phonecalls since then to get an email sent to myself which i can now forward onto Groupn for a refund. So my advice is, dont bother....im going to Windle & Moodie for a proper haircut.

If I had gone there and someone had hacked my hair i would have been LIVID so im glad that likely situation was avoided...

I booked through one of the vouchers companies too, ITS A SHAMBLES. Seriously, the first time I went really bright and early and when I arrived - was told the lady that was doing my hair wasn't coming in. Why they couldn't tell me that earlier, who knows? I had travel from a really long way and was offered no solution except to re-book for another time. Which I did. They then called me the day prior to my appointment saying the person doing my hair has quit and I wouldn't be able to do it for another 2 weeks. I understand I'm using a voucher, but if I was to pay the full amount and received this treatment I WOULD BE LIVID. So a word of warning, it may be worth using a voucher if you don't desperately need a haircut and don't mind being dicked around a bit, but DON'T PAY the FULL price because the service is an absolute shambles. 

I read the previous 1 star reviews and was quite concerned, however, I am very happy to say that my experience at Adee Phelan Victoria was really good. The receptionist (Stella?) has been friendly, professional and patient with me through several telephone calls to make my kgb deals voucher booking, and Magdalene did a wonderful job with my highlights and cut. I was offered tea or coffee, and during the course of my visit I had both.The tea and coffee were served in individual tea and coffee pots and were served with a smile. Magdalene was chatty, and made sure that she knew exactly what I wanted her to do.  She listened to me and made a couple of suggestions on the colours and the cut.I am very pleased with the result, and I would definitely recommend this salon.

Such a bad outcome I've been complelled to write a review warning people! 

Just like the previous review I too ended up with one style of haircut on one side of my face and a completely difference style and length on the either side! 

I purchased a groupon deal, £24 for a cut and blowdry with the 'Art Director'. I think it's pretty safe to say it was not the art director who cut my hair, nor  the hair of many other people who purchased the voucher. I saw vouchers being used and hair being cut by many differenct people- they can't all be the art director? Feels like quite a serious breach of false advertising/trading standards to me and if I had the time to do something about it I think I would. 

So, the experience; warm welcome, pleasant enough place. Drink offered. Basic hair wash, nothing special. The cut- appeared to be going well, although I was a little concerned at one stage I just assumed everything was fine and that the hairdresser knew what he was doing. I received a very impressive blow dry- one of the best actually- lots of curls, so my hair looked really good. 

By the end of the day when the waves had started to drop I could tell something wasn't right. The following day, after washing it became painfully clear that one side is longer than the other and one side completely different to the other. The hair is shorter at the front and longer than the back- the complete opposite of what we agreed! And the fringe is a complete basin cut. My old fringe was just completey ignored so I now have the new fringe and then two large chunks of old fringe. I had to cut some of my hair myself also. 

My hair now needs fixing but I'm going away and don't have the time to do it. I wouldn't want to go back there to have the mess sorted out. 

Oh yeah, and a couple of other things; I arrived for my appointment only to be told the hairdresser was running late and could I be rescheduled for another day. It was a weekday, I'd made lots of plans around this appointment. And when I did get my hair cut I found a separate hairdresser to be quite unprofessional. He kept abandoning his client's hair and chatting to the guy doing my hair, cracking jokes, talking about his rubbish hair tools! His hairbrush was a disgrace!

So there we go. Don't do it, that's my advice. 

I booked through one of the voucher companies, £24 for cut and blow dry instead of about £100. There were only two other customers when I arrived, the receptionist was very nice. The stylist asked what I'd like but was a little pushy to do something different than I asked. I was offered  a drink which sadly never turned up, even though the salon was empty. The salon experience was extremely average, no atmosphere and I really wanted to come away feeling like I'd found my great new regular hairdressers, but sadly no. The cut and blowdry was very disappointing, the blowdry was more like a rough dry. I really felt like because I was getting a deal I got a quick service, only worth £24, if I'd paid the full price I would have definately said something. I came out feeling a mess and my hair looked so bad I had to go back home and sort it out before I could go out that night. When I got home and washed and blowdryed my hair, I and my partner noticed that one side of my hair was about an inch shorter than the other, also there were so many bits left and hacked. I found a big strand that had been completely missed and was still as it was before I'd had it cut at all. I have ended up having to pay for a local hairdressers to even it up, so my 'deal' ended up costing me double. It has put me off ever using the voucher companies again. I never bother posting reviews usually but felt so let down by this one I wanted to warn others and maybe let the salon itself know how their customers felt and maybe they should make a few changes to get repeat business.