Review of D P D Dynamic Parcel Delivery from 19 December 2012
What a shower. I had an email at work saying they were delivering a competition prize. They couldn't deliver as I was at work and said they'd pushed a card through my letterbox explaining this. I ordered redelivery for a day when I wasn't working. No card from DPD had come through my letterbox when I got home. The day for redelivery arrived and the parcel still didn't turn up. I phoned the call centre and they said that the number of my block was not on the parcel. This turned out to be a lie. I had to collect the parcel from this depot myself and was met with a curt "be patient" from some horrible Indian when I got to the counter at 8am and used the in-house phone as nobody was at the counter. The parcel did have my block number on it. DO NOT USE this company. They are lazy, lying, inconvenient and guaranteed to put your customers in a bad mood. Pity they don't get put out of business - they deserve it.