Category: Shopping
Type: Home Shopping
18-11-2008
I think this furnitre store has now closed down. I visited there a few weeks ago ans was amazed that they were selling absolutely anything in the store that wasnt bolted down - they were even selling fairly grubby seats which had been used for customers for years before. They were even sellling the folders they had been filing invoices in etc - I couldnt believe it! Theres other stores on the retail park, which is also very close to Charlton football club ground. I think there are possible better retail parks around in the area - for examples those on Bugsbys Way just around the corner. Or try IKEA in Edmonton for furniture!
03-11-2008
Spent over £1.2k of furniture, got a call to say the doors on 1 of the cupboards would be about a month later (got some compensation). Also paid for something we didn’t need (salesman added it to order, even thou we gave measurement & with this extra piece it would fit), called them over and over again & customer support to get them returned & the problem sorted, but was past from 1 place to the next. Left about 3 messages with this branch, and according to there voice mail they’d try getting back with 48 hours (I think) but never got 1 call.
The pictures up that describe the furniture is basic drawing that don’t match, so you have to ask a member of staff to work out the price. Staff member miscalculated the total & had to do it again.
UNFORTUNATELY REALLY BAD SERVICE !!!
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