Snow Hill Station

I use this station everyday and it is an awful station if you are travelling in the opposite direction of most people; in the mornings, all the ticket barriers are dedicated to people exiting the station, so if you are entering you simply have to wait until hundreds of people exit the station before you can get through. Even then the staff do not want to let anyone through, and as a consequence I often miss trains. The same is true in the evenings when things work the opposite way. Complaints are ignored, and if you ask the station staff if you can please get through they either ignore you or swear at you. The staff on the station are extremely rude and seem to have nothing but contempt for passengers.
Accessibility is another problem – the escalator and lifts were out of order for almost 2 years, (not through refurbishment, but through neglect) and have only recently come back into service. During this time, anyone with disabilities was forced to use another station; I broke my ankle during this period, and when I pointed out that I could not use the stairs, the station staff said ‘tough’. I had to make other arrangements which added considerable extra time to my journey.

Snowhill station offers both train and metro/tram service from Birmingham to various destination.

The Tram service is a very promt service where you can be sure to have a tram waiting whenever you go there. It can however, take a rather long time to get to its final destination (wolverhamton St George’s) approximately 40 mins compared to a mere 20 minutes’ journey with a train. The main reason for this is that the tram does have to stop at many stops about 26 in total taking about 2 minutes to get to each one of them.

It is in rare cases where cases where you might find the tram to stop operating in the middle of the journey in which case you will have to either catch a bus or a train for the remainder of the journey which can be very inconvenient if you have to get to somewhere very urgently for instance, the university.

The station does offer free metro newspapers to read upon entry. And there is also people issuing the Big Issue there as well.

Average train station, gets you from A to B, has food outlets, toilets, and newsagents within it, so pretty much everything you’d expect from your train station.
Queues are never usually that bad here, and tickets are decently priced. Its easy to get to as its right in the middle of the city centre.

This station is your typical train station. Tickets are now checked on the way out of the station but not on the way in, as you have to buy them from the cashier in the station. The station is situated right near corporation street and this isn’t far away from the bullring.