Newbiggin Road, Ashington, Northumberland NE63 0TB
ashington autodrome, quality used cars
4 reviews of Whitley Bay Car Sales in English
I wish that I had read the reviews below before buying a car from said garage. I myself have had similar problems which are as follow....
Car had faults from day one, the engine management light came on causing car to backfire this was day one of receipt of the car. Had to take the car back to the garage a further three times to get this problems sorted.
Then within two weeks of owning the car the head gasket had blown. This was fixed by the garage. But the leak in the coolant tank which I had told him about wasn’t. So we had to take the car back the day after gasket was fixed to get leak sorted out.
The fourth week we had to then take the car back, again as the lambdas leads where corroded causing the engine management light to come back on.
Week six engine management light back on car was cutting out when stopped in traffic, I took it back was told there was a sensor loose was supposedly fixed but then driving next day driving from work cars engine light management back on.
All the time these problems are going on we began to get suspicious of whether the MOT had been done as we had bought the car with a full 12months MOT. These suspicions lead us to phone VOSA who advised us to get the MOT redone. We got another garage Kwik fit to retest the car and the car had then failed the test on the following..
Nearside stop lamp not working
Nearside repeater not working
Offside stop lamp not working
Centre upper stop lamp not working
Nearside rear direction indicator adversely affected by the operation of another lamp
Offside front windscreen washer provides insufficient washer liquid
Nearside front front suspension ball joint dust cover excessively damaged so that it no longer prevents the ingress of dirt
Offside front front suspension ball joint dust cover excessively damaged so that it no longer prevents the ingress of dirt
It also came with the following advisories
Front exhaust has a minor leak of exhaust gases
Offside rear (outer door handle.) passenger door catch deteriorated but the door can still be readily open and closed
Offside rear tyre worn close to the legal limit
Brake pedal anti-slip rubber worn
Rear nearside brake hoses insecure.
Totally dissatisfied with the service I have
received from them and car was still not fixed properly I asked for a refund. I
had to reluctantly take £300 shy of what I had originally paid for the car as
the miles I had clocked up from running back and forth to get the car fixed.
The staff were friendly at first but when things kept going wrong they got very rude. It was not my fault they sold the car the way it was all these problems should be sorted before the car was sold.
I very kindly have given a ONE star rating which is still to high!!!
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I bought an 8 year old car from this little garage 3 years ago. Since then, everytime I got problem with my car, the owner of the business always try to help and fix the problem. They have got excellent after sales service. I have never known a little garage with this kind of commitment to their customers. The price of their cars are always reasonably good value as well. The cars they sell are not bad quality either. The mechanics are extremely helpful and nice as well. When they fix any problem of my car, they always try to minimise the cost of repairing it, which saves me money as well. Overall, I would recommend this garage.
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