Riverbourne Health Club

Sadly, whilst I agree with the gym having been refurbished to a high standard as stated by the first commenter, they completely neglected to pay attention to the changing rooms which are in a desperate state. They are quite frankly, minging. Seats hanging off the walls, flooring with great big gaping holes, missing doors on changing booths, missing doors, locks and hooks on shower room doors. Not to mention, the disgusting standard of cleanliness. The evening cleaner wipes up spills and other little things, but who ever does the daily cleaning totally neglects any deep cleaning tasks. The floors and walls of the showers are slimy, there is deep grime around the edges of the floors and on the walls.

The steam roomwas taken out of action over around two years ago with the promise of it being reinstated soon. Indeed, every time the staff are asked about it, the answer is in a few months. Nothing happens. They ahve not reduced the membership fee depite not providing a service that was originally included. In addition, the sauna is poorly maintained and the pool supervisors are incompetent.

The reception staff are generally very nice and try to help, however the higher management clearly don't give a rats whatsit about the customers and are only interested in money. One in particular certainly doesn't outwardly promote the impression of a healthy lifestyle!

The club changed ownership in 2007 and has been completely refurbished to a very high standard to include a 25m pool, state of the art gym two exercise studios and much more. I really rate this club and its not a bad price.